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E-junkie_GuruWebmaster & Support Guru
Jun '17

There appears to be some sort of general outage with PayPal right now, possibly related to the "Emergency Maintenance" window they announced for 10pm to 3am MST (GMT -7) tonight. Since right now it's a bit early for that, and just in case there's anything we can do, I've also reported the current outage to Development for a closer look.

https://www.paypal-notify.com/eventnotification/event_details_popup?eventId=79142

06/06
Tuesday
Scheduled
06/06/17 10:00 PM to 06/07/17 03:00 AM
PayPal Notifications
Live Site Emergency Maintenance
Notification: The PayPal live site will undergo scheduled maintenance on June 6, 2017.
Sent Jun 6, 2017 10:31 AM MST by STC
Key Times to Note:

Emergency Maintenance Start time: Jun 6, 2017 10:00 PM MST

Emergency Maintenance End time: Jun 7, 2017 03:00 AM MST
During the time window indicated, merchants and consumers may experience intermittent performance issues and timeouts.
Questions? Please contact PayPal Merchant Technical Services by filing a ticket; refer to PP-LIVE-7914

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    Jun '17

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    Jun '17
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vedat
Jun '17

Hi, thanks for this update. Bugger that it coincided with my annual sale!
At the moment I can't accept any payments, PayPal thinks payment has gone through, but it doesn't get processed.

E-junkie_MonsterSupport Monster
Jun '17

It looks like the emergency maintenance is over and that things are back to normal now.

Vedat - If you have a payment that made it to your PayPal account but was not recorded in your E-junkie account check our troubleshooting page here:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

Step C on that page covers how to check PayPal's IPN settings and you may be able to resubmit that transaction to our system so that it gets processed properly.

vedat
Jun '17

Thanks. Yes, PayPal is back. They have processed the payments in bulk after the maintenance.