Yes, three instances this morning, all from those using their Paypal account to complete purchase. I reported it and Tyson is looking into it.

Yes. I am told that buyers are having PayPal problems. Not accepting payment.

I have also tried and received a message from PayPal "that things don't appear to be working at the moment".

We've had a couple other reports of similar issues with PayPal checkout, which we were able to reproduce in testing, so we opened a trouble ticket with PayPal MTS about it earlier today. Some details we found in testing that may help you and affected buyers:

• PayPal checkouts originating from our shopping cart are affected, but apparently not via our Buy Now buttons that skip the cart to take buyers directly to instant checkout for a single item;
• Buyers who log into their PayPal account at checkout are affected, but apparently not if they choose the "guest checkout" option to pay directly with a card.

From those findings, we can suggest some workarounds until PayPal fixes the checkout issue at their end:

• If you also accept direct card payments via any card payment gateway we support2, you can temporarily remove the PayPal checkout option from your E-junkie cart. In your E-junkie Dashboard go to Manage Seller Account > Edit Profile > More Payment Options and untick the box to Show PayPal in shopping cart, then click the Submit button to save changes.
• If you do not accept direct card payments or would otherwise prefer to keep the PayPal checkout button available in your cart, you could advise affected buyers to try paying with a card when they arrive at PayPal checkout. This button may say Guest Checkout or Pay with Debit or Credit Card and should work with any card that isn't already linked to a PayPal account.
• You can also send affected buyers a Buy Now Text Link for the item(s) they wanted to purchase, which you can obtain from your E-junkie Dashboard under Manage Products > Get Purchase Buttons/Links, where you'd select the Buy Now button/link type and then select the PayPal checkout option, then copy the Text Link provided there to paste into a personal message to your buyer. Note that Buy Now buttons cannot engage features that depend on the shopping cart such as tax/shipping calculation and many types of discount settings.

We'll also post any update(s) here once we hear back from PayPal MTS about the ticket we opened with them.

Thanks for looking into this. I am also experiencing this issue. However, I do allow guest debit or credit card payments, and several of my customers are reporting not being able to complete, or in some cases, even have access to the guest checkout option.

Thanks for those remarks. I tested your PayPal checkout and found the "guest checkout" button saying "Pay with a Debit or Credit Card" did appear for me below the PayPal login fields, so that confirms it should be available for your buyers whenever possible.

That option might not appear or work for buyers who:

• ...are not located in countries where PayPal offers Guest Checkout2;
• ...had recently logged into PayPal, so their login session was still active and thus did not show the choice to either log into PayPal or Pay with a Debit or Credit Card;
• ...did see and choose the Guest Checkout option, but then tried to pay with a card that's already linked to a PayPal account.

If you want your shopping cart to offer buyers an option to pay directly with a card without going to PayPal checkout, you can add any one of the services listed under Card Payment Gateways we support here. Of those, we'd recommend Stripe as the most modern and easy to set up, with transaction fees comparable to PayPal and no other monthly/setup fees.

Once you've enabled a Card Payment Gateway in your E-junkie Profile, your existing Add to Cart buttons/links would pick up that change automatically, and you could temporarily hide the PayPal checkout button in your cart as described above, at least until PayPal resolves the issue at their end.

Thanks for the info. Much appreciated.

Update: I am hearing from customers that they are now able to complete their transactions normally, so it appears PayPal has resolved the issue...fingers crossed.

Update. It was working for the past few days and now again Im getting reports from my customers with the same error massage. " Things don't appear to be working at the moment "

I placed a test order through your account just now and did not encounter any error. We also haven't had any other reports of this problem in the past couple days.

Could you ask your affected buyer(s) to try again and copy the full link URL of the error page from their browser's address bar and paste that into a reply to you, or at least take a screenshot of the error screen that includes the address bar with the link URL in the screenshot? You can email that to us here1 if you'd rather not post it here in the forum.

This help page covers other common reasons for that generic error message, "Things don’t appear to be working at the moment":

https://www.e-junkie.com/wiki/trouble-paypal-checkout-error2

Edit:
I got news from the customer saying
"I got it to work. Encrypted Website Payments Must Be Turned On In PayPal settings"

Hm, interesting. Normally setting Encrypted Website Payments to "Block Non-encrypted Website Payment: ON" in PayPal would block any PayPal checkout attempts coming from a third-party cart like ours, so we recommend turning that setting OFF for compatibility with our system.

That setting can seem a bit confusing, as it doesn't have anything to do with secure-encryption of checkout information like the buyer's personal data and payment account information, which we and PayPal ensure regardless of that setting. It only works with PayPal's own purchase button codes, to block payments from people who tamper with that button code (e.g., to change the item price, etc.).

E-junkie purchase button/link codes don't include any such details that buyers could tamper with in the first place; they just reference a seller's E-junkie Client ID and product Item Number, which our cart then uses to look up the item price and other details stored in our database.

We also perform a potential-fraud check when we receive IPN (Instant Payment Notification) from PayPal confirming a completed payment, to verify the price paid actually matches the item's current price setting in our database before we go ahead and process that order.

PayPal MTS confirms this issue should now be resolved; thanks to everyone for your patience and cooperation while we waited on them to sort out the problem at their end.

I'm still having all emails come through as PayPal as the purchaser/ sender and have to click into the email to see the real purchaser (if that makes sense?)

We're not clear what you mean? Payment receipt emails sent by PayPal will show PayPal as the sender of the email. Sale Notification emails sent by us will show E-junkie as the sender. For either of these, you would need to read the message body to see who the actual buyer was.

If that doesn't resolve your concern, please feel free to forward one of the emails you're concerned about to support@e-junkie.com -- we'll be glad to take a look.