It appears that PayPal has some IPN delays and is getting caught up with their IPN backlog. As E-junkie relies on receiving IPNs to confirm completed payments and trigger issuing our download links, this may affect our timely processing of your transactions.
Feel free to use your Seller Admin > Send Free Download Link/Codes function to satisfy buyers who have not received their link as quickly as expected. You can combine this with Admin > Block Transaction to prevent a second link/code being issued when the IPN does finally come though.
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http://www.paypaldeveloper.com/t5/Live-Site-Status/1-Notification-PayPal-Live-Site-2008-11-30/ba-p/108947;jsessionid=C7D165ED9C1CF0652A9F7BF65ED02EE6#A317
PayPal, Inc.
Merchant Technical Services Notification
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[1] Notification
11/30 4:40 PM PST (12/01 12:40 AM GMT)
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This notification is to inform you of the following issue with IPNs which are currently backlogged.
(KD)
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EVENT DETAILS
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Service:
- PayPal Live Site
Affected Product(s):
- Order Management (IPN / PDT)
Start Time:
- November 30, 2008 3:10 PM PST (November 30, 2008 11:10 PM GMT)
End Time:
- On-Going
During the time listed above you may have or currently are experiencing the following:
IPN notifications are delayed. Our operations team is currently working on the backlog.
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Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.
We apologize for any impact caused by this incident.
Sincerely,
PayPal Merchant Technical Services
Contacting PayPal
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If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.
