Today at 12:45pm MST (PDT/GMT-7) our sysadmin resolved an issue that caused one of our two mailservers to sporadically but increasingly fail at sending email starting from about 11:11pm MST last night, ultimately affecting up to 50% of our outbound email until we identified and corrected the problem.
It appears the missing emails were not backlogged, so you can regenerate any missing emails for affected buyers from your E-junkie Transaction Log. Just view your log and click the Reactivate Links button for each affected transaction, tick the box to Resend thank-you email(s) to original buyer, and click Submit; this will reset and send the very same link we originally generated for their transaction.
We apologize for the frustration and inconvenience this issue has caused and thank you for your patience and understanding until we could fix the problem.
