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E-junkie_MonsterSupport Monster
Mar '17

Some database problems early this morning affected both our site and our cart. Our development team is working on the issue to have everything back online ASAP but our cart service is still currently down. We will post updates here with any new information or as soon as the problem is resolved, we are very sorry for the inconvenience.

  • created

    Mar '17

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    Mar '17
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james
Mar '17

You guys are having too many problems of late.



Last Saturday we did 10K in sales and today because of yet another outage/issue/hack our sales stand at a couple hundred!!



It's more than an inconvenience. It's a loss of earning. Are you going to compensate us for loss of earnings?



Bunch of bladdy amateurs.

E-junkie_MonsterSupport Monster
Mar '17

Our devs have brought our backup online so everything should be running again now. We will continue to monitor the situation.



James: I am very sorry but we do cannot offer compensations on downtime, but we will always work to fix any problems in the shortest time frame possible.