Did you test this with a free checkout or the Send Free Link option? The Send Free Link option does not attach the PDF stamp. If you are using the free checkout, make sure you wait at least 15 minutes after setting up the PDF stamping before you test the free checkout.
Oh yes I did use the Send free link option! Never thought that would not attach the stamp. (Good point to remember in the future, thank you!) So I could be certain the stamp is there?
Leena 
Yes, the stamp is likely there. You can test it by running a free checkout for the product. Here is a link to our testing help page:
http://www.e-junkie.com/ej/help.test.htm
I'm new on E-Junkie, but something I ran into while setting up the PDF stamping, might be of help to someone else. When checking into the service, I downloaded the sample stamped PDF. In the content, it has the URL for making it work....
http://www.ejunkie.
com/ecom/o_plug.php?ej_stamp_pdf=true&pdf_pwd=ZZ&pdf_allow_copy=y&pdf_allow_
print=y
Which I copied and pasted into my Admin page for the stamping. I tested the stamping on one of my PDF documents, but couldn't get it to work after several tries. Finally, I found it. When I copied the URL from E-Junkie's test PDF, for some reason it leaves out the 'dash' in e-junkie. Look closely at the URL above (www.ejunkie; no dash!).
Not sure why it does that, as the dash shows up in the document and when you highlight it for copying, it shows as being there.
My guess is that I'm not the first person nor the last that that will happen to. Not sure if there's a way to fix that in the PDF so it doesn't do that. But fixing it or making it known, could cut down on some tech time.
Hope that helps someone! At the very least, would like to make support aware of it as a possibility why someone may be having trouble getting the stamping to work. Mine works fine now and is a great part of the service. Thanks for making this available!
Mike Brose
http://www.puppetsandprops.com
I have one product but we sell it in two formats--but the same content, so buyers get both for one total price. It's a travel guide and they wouldn't buy one or the other, but rahter one is to read on a screen, and the other to print. I can't split them and say one is price A and one is price B as they're part of one package which we've sold as a zipped file until now. But we really would like the security stamp on them.
I want buyers to be able to download them from one single sale, but for both documents to get stamped in the process.
Is it possible to set up a process like this:
Buyer buys product--one PDF file--and downloads it, stamping complete.
Throughout this process I include a link for them to download the other version, no extra cost, which also gets stamped?
Essentially, how can I ensure that both files are stamped without conducting two different sales?
Thank you.
Our stamper can only stamp a single PDF for each product; it cannot stamp any PDFs contained in .zip files, nor can it stamp multiple PDFs offered for a single product using our "package files" bundling feature.
Is there a reason why you need to provide two different PDFs for printing vs. onscreen viewing of the same content? Typically PDFs are designed to work either way, so any given file is print-ready but also easily viewable onscreen in a PDF reader program.
Thanks for this. Is there any way of making it possible that when the buyer buys one file, the other one shows up in the buying window in a form that makes it impossible to remove it? I will still charge the same total price, but they receive the two files separately and one will be a token low price?
Yes it's a 278 page travel guide and one version is designed for large screen reading and completely different aesthetically than the version designed for iPhones or printing. One is colour, 1.5 spacing, 12 point font; the other is black and white and single line spacing, 10 point. So far customers have loved having both versions. They read one on the screen at home while preparing, and if they have a lap top they use this version while traveling too. But others prefer the small print version for traveliung, but use the larger one beforehand on their PC.
I'd like both to be available to them without having to Zip it.
It might be possible to use a multi-add button to add both versions to the cart at the same time in one click, however there is nothing to prevent one or the other from being removed once that is done.
There are several forum posts on the subject, you can view one of them with the necessary JavaScript code to get you started here:
http://www.e-junkie.com/bb/topic/2428
If you decide to experiment with the multiadd code, please understand that it is basically an unsupported "hack" of our existing button code. It can work, but it isn't something that we can actively assist you with implementing and I haven't done any experimentation with that and the PDF stamping feature.
Could I send you my PDF, which is password protected (read only) ...
I am trying to stamp it which works well, but only if without a read only password.
As soon as I add a read only password it does not work, even though I add the pdf syntax in the URL ...
It would be important for me to add a password for opening PDFs.
Make sure the document's password security compatibility is set to "Acrobat 5.x or earlier". If there is a Master password in addition to the User (read-only) password, put the Master password in the Stamping URL; otherwise put the User password in the URL if the file has no Master password.
If you can get the Stamper to work, but it doesn't seem to retain the original User password, try adding a Master password which is different from the User password, put that Master password in the Stamping URL, then see if the User password is retained in that case. If not, then that's just the way it has to be with your particular file. Note that the Stamper always adds a random Master password to the file anyway, which prevents any extraction or other tampering with the document's content and settings.
Bear in mind that even using a User password in this scenario, where you are giving out the password along with the file, effectively does nothing to improve the file's actual security nor discourage sharing, since anyone who wants to share the file would simply include the password. It's like locking something with a padlock but then leaving the key right there in the lock, so what's the point of locking it at all if everyone has the key?
Hi,
Thanks for your explanation.
Sadly it does not seem to work. My file open has the Read Only password.
Also I have set things to Acrobat 5.x and added the read only password to the stamping URL.
Just does not work .... perhaps I am doing something wrong.
Could I send you the doc for check?
Sure, send your PDF file and its password to our Support team; we'll test it for you:
https://www.e-junkie.com/ej/contact.php
What are the requirements on the PDF to have it stamped? I've just signed up for this service relying solely on the PDF stamping and have had some issues with it. It seems like some PDF's will get stamped while others don't. Are there certain requirements that the PDF's must meet? For example, i have two PDF's, one gets stamped while the other PDF doesn't get stamped, they have been setup the exact same way. Neither PDF's have any passwords associated with them.
@diablokicks:
It appears we're already working with you on this matter via email, so we can continue the discussion there if necessary.
Generally speaking, any PDF which is under 20 MB and not password-locked should work fine, while password-locked PDF files must have their security compatibility set to "Acrobat 5.0 or higher".
If you are testing the PDF Stamping with your file, make sure you wait at least 15 minutes after uploading the file before you try performing a test checkout. Also note that PDF Stamping will not work with the "Send free download link" function in your Seller Admin.
Hi. Does the PDF stamping feature work with affiliate sales? If so, are the affiliates able to disable this feature?
Once you set up PDF Stamping correctly for a product, that should work for all sales of that product regardless of any affiliate referral involved in the sale, and affiliates cannot disable or override it. This help page explains more about our built-in affiliate features:
http://www.e-junkie.com/ej/help.affiliates.htm
I used to use e-junkie PDF stamping but haven't sold digital products since about the time the prior post was uploaded to this thread.
I seem to recall that e-junkie provided the me as the seller with a copy of the information that was stamped on the books. It might have been in the sales report, but I can't remember. Can anyone tell me whether what I vaguely recall is how things work now?
Thanks.
Linda
Yes, we stamp the buyer's name, email address, and unique Transaction ID in the top-left corner of every page in their copy of your PDF. You can find that buyer information in your E-junkie Transaction Log, which you can continue to access indefinitely even if you have canceled your E-junkie subscription:
