Aug 2011
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Aug 2011
Aug 2011
hcplays
Aug '11

I am using 2co and paypal and just got an email from a customer that they placed two orders, none of which is showing up anywhere. What are the possible reasons for this?



I have checked and double checked to make sure I follow each step to the tee so I am not sure what else to do but to choose not to use e-junkie and go back to manually processing orders.

  • created

    Aug '11

  • last reply

    Aug '11
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E-junkie_GuruWebmaster & Support Guru
Aug '11

I think we've already replied to your email on this topic, at which point the two sales you referred to were appearing in your E-junkie Transaction Log, indicating we did process the orders for those payments.

hcplays
Aug '11

KK. Next problem I am having is that the discount feature is not applying the stated discount to my paypal transactions.

E-junkie_NinjaSupport Ninja
Aug '11

I believe we have already responded to you via e-mail. If you have any other questions please respond to the support e-mail you were sent regarding this issue.