It appears that PayPal does now support BRL, so we should be able to support pricing set in that currency. However, adding that currency option to Seller Admin would need to wait for the next version of Seller Admin we've been working on, so I'll put that request on our wishlist to make sure Development is aware of it.



Meanwhile, it looks like we should be able to set your products' pricing currency to BRL for you by modifying their records in our database manually. The catch to this is that you won't be able to edit your product settings after we do this -- well, technically you could, but it would result in the edited product becoming un-orderable until we re-add the BRL currency setting manually again. We can apply this currency setting for your initial setup and to fix the occasional need to edit a product, but we cannot feasibly offer to extend this favor on a routine or ongoing basis.



If this would be acceptable to you until our new Seller Admin is ready, go ahead and set up your products and test with USD, then let us know when you're ready to have them changed to BRL.

To confirm your identity and attend to the currency-change request, we would need you to email our Support team your E-junkie account password, or your original activation code would suffice if you still have your original "Account information" email from us. It's just that one product that needs to be set in BRL, correct?



Discounts should work normally, as that doesn't really take currency into account and just treats cart prices as arbitrary figures.



Affiliate commissions, however, off the top of our heads we're not quite sure about, so I've asked Development to look into that.

Hi Roberto,



Our development team is working on this issue right now, and they will be in touch via email once everything's taken care of.

See if the troubleshooting tips on this help page can fix the problem for you:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

Hello e-junkie team,

I am from Turkey and have the same problem. based the guidelines I got from ejunkie support via email , I set up my product based on USD and sent you the activation code about 8 days ago. I really want to work with e-junkie for hundred reasons. I have a lot of customers and need your quick help. please let me know when development team will be able to set up my account based turkish currency. I dont want to lose my customers. this situation is really bad for my business, thanks for your understanding. everyone gets fast help from e-junkie, but maybe my bad luck causes of this long process .

I am impatiently waiting for your assistance.

your help would be appreciated.



MELISA

Apologies for the delay in attending to your request. Development needs to change your products' currency setting in our database manually, so it's possible your email ticket request simply dropped off their radar. I'll send a reply to your email request, which should bump your ticket to the top of their stack again.

Hey guru,



I thank you for taking time out to reply my post and greatly appreciate the assistance you have provided me. hope my problem be resolved soon.Thank you again.

Melisa,

Hey Guru,

Sorry to bother you, but i only want to know abou the time that development team will be able to made currency? Hope you understand my concern.



my most sincere thanks,

Melisa

Hey Guru,

Sorry to bother you, but i only want to know abou the time that development team will be able to made currency? Hope you understand my concern.



my most sincere thanks,

Melisa

Development has now fulfilled your request and confirmed that to you via email, with their apologies for the delay.

Hi Guru,

Thank you for your attention to this matter.I truly appreciate your help in resolving my problem.

kind regards,

Melisa

E-junkieGuruIt appears that PayPal does now support BRL, so we should be able to support pricing set in that currency. However, adding that currency option to Seller Admin would need to wait for the next version of Seller Admin we've been working on, so I'll put that request on our wishlist to make sure Development is aware of it.

It seems that BRL is still not available? Or there is any other setting that I would need to change to make it visible for me?



I do have many products, and some of them are added and deleted constantly, as they are customized to the client, so it would not work for both of us to change manually the currency each time, as it was done for the users above.



Thanks for your support!