We had to make an emergency move of our server to a new host yesterday. The site's back up, and the order taking is working fine. We get the email from eJunkie about a new purchase, and the buyer gets confirmation. The money flows into our account through PayPal ... but the license file is not generated.
To create a license file, your server talks to our server, and for some reason, that's failing. But as far as we can tell, it's failing completely silently -- no entries in our logs here, and I don't see any way to view logs (not the purchase log, but more of an event log) on e-Junkie.
Can someone help us out? None of our buyers are getting their licenses, and we need to figure out what's breaking.
thanks;
-rob.