Aug 2008
5 / 5
Jan 2012
Jan 2012
karismac
Aug '08

Hi,



I was glad to find E-Junkie, it was the solution I have been looking for for quite awhile.

I am having a problem with the admin interface which is that I cannot unselect products

from the list when I select 'files from other products' and also in the 'promote your other

products' all the products come up by default and again I can't delete them. I am using

Mac OSX with Safari, but tried Firefox and I had the same problem?

  • created

    Aug '08

  • last reply

    Jan '12
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stefanie
Aug '08

Hello,



All products available in both instances should be listed... you'll need to click on the individual items to select them (or unselect them). The products you've chosen should then be highlighted. :slight_smile:

E-junkie_GuruWebmaster & Support Guru
Aug '08

In Mac OS X, you can hold down the Command key (with the Apple or cloverleaf symbol on it :^) to select multiple items in a list, or to deselect an item which was already selected.

3 years later
cakobu
Jan '12

Actually I have the same problem now. i tried your suggestion above, but it doesn't work. I still see some suggested items in the shopping cart although I have deselected them.

Would appreciate your help.

Thanks!

E-junkie_GuruWebmaster & Support Guru
Jan '12

When you configure a bundle product using "Package files from other products/affect their inventory", that doesn't actually add the other selected products to the buyer's cart; it just creates a single product that the buyer can add to their cart, which after checkout would issue multiple download links for files you'd already uploaded for other products.



If you're seeing multiple items in your shopping cart, that's because you'd previously posed as a buyer adding those items to your cart, so if you didn't remove them, they'd still be in your cart. Other buyers coming to your site would start with their own, empty cart. We remember each buyer's cart contents for up to 24 hours after their last cart view (or up until they complete checkout), so they can come back to their cart up to a day after shopping on your site and complete their purchase without having to start all over again.



You may be interested in this help page explaining how the behavior of online shopping carts are designed to mimic a real-world shopping cart in a physical store:

http://www.e-junkie.com/ej/faq.what.shopping-cart.htm