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Aug 2013

I've run into a rather perplexing situation trying to add another item to my product line (it's tangible, not digital).



I'm currently selling a single product (let's call it ProductA) that allows purchases of 1-4 units at a time. I've set up an automatic discount for quantity purchase orders of 2-4 units. I charge flat rate shipping costs that are different for International, Canadian, and U.S. customers and that works fine.



My problem is in trying to create a shipping rule for my new product (ProductB) that I want to make available. My minimum purchase order size for ProductB is 2 units and the maximum is 3 units. The 2-unit order retails for $320 and the 3-unit version will cost the buyer $450. I don't want to sell ProductB as a single unit. Because of shipping costs, customers will have to buy either 2 or 3 units of ProductB at a time. If I create these as two separate products (2 units = Product C / 3 units = Product D), when it comes time to check out using the E-Junkie Shopping Cart, customers are given the option to buy ONE unit, and the shipping cost shown on that page is a lower figure that is associated with my other sales item (ProductA), not with the shipping rule I want to assign to ProductB.



If it helps in coming up with a solution, the cost to ship either 2 or 3 units of ProductB is exactly the same ($16.50).

  • created

    Aug '13
  • last reply

    Aug '13
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Shipping Rules in our system are global, applied to each buyer's cart order as a whole rather than being product-specific, so there's no way to define a rule for one product that would combine with a rule defined for another product, though there may be ways to accomplish the same desired end result. If you could explain in detail what shipping charges you want for each of your products, we can suggest an approach and provide instructions to set that up.

It sounds like I have to come up with a workaround solution if I set up E-Junkie to allow me to sell one copy of Widget1 that weighs 1 lb and has a flat rate shipping cost of $10 assigned to it, and then want to add a much heavier Widget2 (let's assume it weighs 10 lbs) to my product line but is also delivered using flat rate shipping. The first shipping rule that I set up for Widget1 would also apply to Widget2 which, of course, would not be suitable for the latter transactioon.

Looks like that URL may do the trick. Will take a bit of time to implement, but looks like it fits my scenario. Thanks for the tip.