Hello,
Sales tax amount shows up correctly in the shopping cart for the designated state. However, when I checkout with PayPal, the sales tax does not show, only items are listed. What could be the issue here?
Thank you!
Oct '10
Oct '10
Update:
Sales tax and shipping show up properly once the buyer enters their paying info. However, only items show up on the initial PayPal checkout page, which might be confusing to the customer. Is this the way it's supposed to be?
Thank you.
This is normal; shipping/tax amounts are shown later during checkout, before the buyer clicks Pay Now to approve the payment. PayPal's checkout process can now contact our service to recalculate tax and shipping based on the actual residence or shipping address provided during checkout. To avoid potentially misleading buyers, the initial checkout screen does not show any tax/shipping amounts until the buyer has logged into their PayPal account. This new feature was announced in our System Status & Updates forum here:
http://www.e-junkie.com/bb/topic/4411
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