I have now just had a purchase of the my LP and even though the transaction went through on paypal neither i nor the customer received a download email and on trying to activate his links from your backend saw that the purchase was not registered at all.

I have used your facility for a couple of months now with no issues and cannot understand why this has suddenly happened. Do you have any ideas? I've checked all settings and configurations and they are as they have always been.

What info do you need me to send to you to track the problem down?

Thanks for your time and otherwise great service!