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Jan 2017

A published work simply being out of print does not expire its copyright. According to current copyright law in the US and most other countries in the world, copyrights expire either 70 years after the death of the author or, in the case of works for hire (e.g. published by a corporation), 120 years after the work was first created or 95 years after it was last published, whichever duration is shorter. A few other technicalities are covered here:

http://en.wikipedia.org/wiki/Copyrightlaw_of_the_United_States#Duration_of_copyright



If the materials you were selling do indeed have expired copyrights according to the terms of current copyright law, we would offer our apologies for our previous reply if that seemed to imply otherwise, and we would be glad to reinstate any products you were selling that did not actually infringe copyright according to the letter of the law, or for which you had expressed written permission to resell from the current copyright holders.

10 days later

For what it's worth (and I know I'm a few days late to discussion)...



I used to use payloadz but switched because the fees really added up as compared to e-junkie. (BTW the payloadz fees are also higher than they appear at first because of the way you tend to "trip" into the next higher price level whenever you get a little spike in sales.



Another thing: e-junkie also provides some extra bells and whistles as compared to payloadz that may help you make more money. E.g., I wanted to pitch a new business owners tax newsletter (http://www.llcsexplained.com/business-tax-newsletter.htm) to past buyers of my do-it-yourself incorporation kits... E-junkie provides via their bulk e-mail feature a way to do that economically.



That said, I did have fewer download problems with payloadz... (Right now, I've been waiting for an e-junkie download for probably ten minutes... that's an amazon cloud problem, i'm sure... but it appears more frequent with e-junkie.)



Summing up, though, after selling thousands of downloads with each service, I use e-junkie.



Hope that helps.



Steve

publisher, www.llcsexplained.com

author, QuickBooks for Dummies

I used to use Payloadz - until they started making me lose sales.



When I reached my "download limit" and didn't get there immediately to upgrade the account, they simply told my buyer to get lost. And they did NOT keep that buyer's email so I could contact them.



That happened twice - and I left. E-junkie is much friendlier!

Steve, if you're seeing a rash of download problems, please send us some affected Transaction IDs to investigate:

1https://www.e-junkie.com/ej/contact.php1



Sometimes just canceling the download and trying again may clear up any network routing glitches that may seem to stall a particular download in progress, effectively like reloading a Web page that isn't responding the first time. This help page covers other issues pertaining to slow/stalled downloads:

2http://www.e-junkie.com/ej/trouble.downloads.slow-stalled.htm2



One somewhat common problem we see is with download accelerator/manager toolbar/addon software that tries to split downloads into multiple parts to download simultaneously; each of those segments counts as an Attempt on the buyer's link, so if you only allow, say, 5 Attempts per link, and the download software tries to split it into 6 or more pieces to download at once, that could instantly expire the download link. Some other factors that can seem to prematurely expire links are covered here:

http://www.e-junkie.com/ej/trouble.downloads.expired.htm

18 days later

I used payloadz before as well. Switched because of the stored codes feature e-junkie has.

I'm currently having my intelligence insulted by payloadz.

My sales dropped expectedly as I had stopped marketing the downloads I was offering - just a few hangers-on were still interested so to cater for them I let it ride until I felt there was no more need for unlimited transactions.

So I decided to downgrade a couple of days ago from their Premium level because they say you can upgrade or downgrade any time. Crap. My account was downgraded to 'Free' and then immediately closed because of exceeding the transaction limit (£31 is allowed). One download was sold value £2 between me paying for August's Premium account and requesting a downgrade.

I removed all the 'Buy Now' buttons from my website so as not to confuse anyone, and still I got emails from payloadz saying folk were attempting to purchase downloads from me. and I should upgrade to meet these sales.

I have been in communication with someone at payloadz called Shannon who is obviously trained to be flippant with any customer relations work. I can't believe how bad this service is, and to be connected with PayPal (is payloadz owned by PayPal?) gives me the creeps.

I too wondered about the honesty factor. Did I REALLY lose customers, or was it just a ploy to get me to upgrade?



Whatever it was - I left and I've been happy with e-junkie.

Payloadz are obviously not interested any more in me downgrading my account as I'm not likely to be passing over any cash in the future for their payloadz 'service', and therefore I've become a lost cause.

It's so shallow a road it's laughable. The way I see it is that you can have free usage until you upgrade, but after that any return to not paying brings termination. The 'free' bit is to get you hooked and prime you as a future paying client - even though they say you can downgrade anytime. Yes you can, but also your account will be closed too (they don't mention that side effect, so they're still not misleading, but just being economical with the truth.)

If I get any more emails saying someone is attempting to purchase a download - even though there's no way now of accessing the downloads at my website - I shall proceed to attempt to have them nailed big time. This is the stuff of organised crime for heaven's sake - falsified information to gain money? Maybe I'm wrong, but I can't conceivably see how any would-be customers are able to click on anything at my website that might sell them one of my downloads if I've removed the means for them to do that.

I'm now considering e-junkie for future sales. But it's true - good service costs money. but not too much hiopefully, as I'm only small time.

1 year later

Newflash re: older service manuals:





1. If a work was first published before March 1, 1989, copyright notice was required for the work to be protected under copyright. Works that were published without a copyright notice prior to this date may have lost all right to copyright protection.



THEREFORE



pre - 1989 service manuals without copyright notices are in the PUBLIC DOMAIN.







2. prior to Jan 1, 1978, any copyrighted work, unless registration was renewed, entered the public domain.





Check it out. Its true.

26 days later

Hi



I am setting up a store to sell ebooks. I need solution for that. I have only the domain name and 600GB of pdf files to store. There is a potential that i grow more in ebooks files.

Please guide me through the process wih a detailed quotation keeping in mind the bandwidth storage, storefront ...



Thank you



Badra

Once you set up your products in E-junkie Seller Admin, we provide you with ready-made HTML codes for your cart buttons. You would simply copy the codes from us and paste them into the HTML source of your own Web site pages, wherever you want our buttons to appear among your own layout, text and images. It's up to you to build your own site/storefront however you wish; many of our clientele use WordPress to help manage this, and we have some tips for WordPress here:

http://www.e-junkie.com/ej/help.site-blog.htm#wordpress



If you are selling a file download, you would simply upload that file to our server when adding the download product in your E-junkie Seller Admin. After the buyer finishes checkout, and once the payment processor notifies us they have completed the buyer's payment, we grant the buyer access to a thank-you page we automatically generate for their transaction, where we would present their unique download link(s). We also send the buyer a thank-you email message with a link to reach their thank-you/download page in case they did not proceed there after checkout. Every download link we issue expires after the number of Attempts or Hours (whichever comes first) that you specify in each product's settings.



We only require payment of a flat, monthly fee depending on how many different products you need to sell and how much download storage space you need:

2http://www.e-junkie.com/ej/pricing.htm2



If you have more than 500 MB of files to sell, your most economical option would be our $18/mo plan, which is the cheapest plan that allows you to use unlimited storage on an external server (such as your Web site server or a file-hosting service like Amazon S3); the download links we issue to buyers would cloak your remote file URLs and enforce your link expiration settings. However, remotely-hosted files cannot reliably use our PDF Stamping feature to deter file sharing of PDFs, so you could only use this feature with files you actually upload to us:

http://www.e-junkie.com/ej/selling-ebooks.htm



Our system is designed to be really quite straightforward to configure and set up, and you have a fully-functional 7-day free trial period which begins as soon as you register for an E-junkie login. Our Getting Started help page is a good place to begin setting up your E-junkie service:

http://www.e-junkie.com/ej/help.sell.htm

1 year later

Ejunkie Price as per featured not good or relevant for seller.

Payloadz appears to have changed their pricing recently, but both of their current plans involve a hefty per-transaction fee on top of any fees you may pay to your actual payment processor (e.g. PayPal), which can make it hard to predict or plan for what your operating costs may be from month to month.



E-junkie only requires payment of a fixed monthly subscription fee that only varies according to the number of different products you need to sell, whether any of them are digital (downloads/codes), and how much storage space your download files require. Our digital-product plans of $18/mo and up also support theoretically unlimited remote file storage on any external server while still using our unique, expirable download links to cloak your remote file URLs and deliver those files securely to buyers.



Once you pick a subscription plan, your monthly payment to E-junkie is fixed at that amount unless you deliberately switch to a different plan, which you can do at any time if/as needed. All of our plans are all-inclusive for unlimited sales and unlimited paid downloads; we never charge any extra or hidden fees to sell online. In fact, our only a la carte fee is for sending out a batch of Newsletter emails or free-download Update emails unrelated to taking and delivering online orders.



We think our pricing approach is fairer and friendlier to business owners who prefer to know in advance exactly what operating costs they can expect, and the thousands of merchants who use E-junkie seem to agree.

15 days later

I checked your site plan and found costly when compared with Payloadz’s plan. Also other plan exist there as per seller's need. Tangible-goods code generation/support which is free of cost.



Also all featured on payloadz exist in better ways as you explained.

It is true that Payloadz does have free plans, but their free plans are either limited to a set amount of purchases per month or cost 20% of the payment from your buyers.



As for specific features that you say are better, please let us know which ones in particular you mean and how they are better. We are always looking to improve our system and take suggestions from people on how they think we might be able to do so.

3 months later

I think you have very little knowledge about Payloadz current system. As a little knowledge is a dangerous thing. So is a lot. If your system is good in service that’s not mean that other system are bad in service. There are lot of plans/file-size/products limit/etc. as per seller’s need/sales.

4 months later

I just joined e-junkie yesterday. I can't say goodbye to Payloadz fast enough. I've uploaded one of my transcription courses already and just have to add the other two.



There are so many problems with Payloadz, but the one that has me hopping me is their customer service -- if you want to call it that. I submitted a support ticket because someone who purchased a course over 2 months ago is now trying to claim it was an unauthorized charge with PayPal. So, as Payloadz is/was the hosting site for downloading my courses, I submitted a support ticket to get the information on this particular transaction. I shouldn't have had to do that, but they had already, within minutes of PayPal informing me that they were disputing the claim with the buyer's credit card company, marked this transaction as "REVERSED" rendering me unable to see the original transaction. So, I submit my support my ticket and the first response is a canned response about how PayPal doesn't provide seller protection for digital products and that they can't help me. Hmm. That's sort of true, but it isn't really. PayPal is going out of their way to be helpful to me with this transaction. I've been with them a long time and have an excellent record with them. I spoke with them. They truly don't believe this buyer either. But, the more documentation we can gather the better. I reply to their support person, Shannon, and explain that I pay them a hefty fee every month and I have every right to see my own transaction history. Her response...sit down..."No."



That was it! Not another word. Just simply. "No." with her signature line, which included and don't choke... "It was my pleasure to help you today. Is there anything else I can do, blah, blah, blah..." I swear that girl/woman is lucky to be alive.



So, I respond "No????" That is all you have to say? Please give me the name and contact info for your supervisor immediately. I get an email soon after from Payloadz.



"I am him. I am the owner of this company. I have been in business for 12 years...

blah, blah, blah again.



I'm surprised he didn't capitalize "him" to "HIM." LOL. He never did give me his name. And was of no help whatsoever. I simply told him that his credentials didn't impress me. I've been in business a helluva lot longer than 12 years and NEVER treat a customer, or any human for that matter, as they were treating me. I wanted to also tell him, "I don't care if Shannon is your wife, mother, lover, or daughter, she ought to be fired...or at least given some lessons in effective customer service."



The thing that really bugs me is I know that they log the IP addresses for EVERY download. Why wouldn't they want to help me? I PAY them for their service. Well, not anymore. I've moved over to e-junkie. The prices here are much lower. The interface is easy to use. And, although I haven't needed it yet, I expect that their customer service is friendlier.



STAY AWAY FROM PAYLOADZ. They mislead you with their pricing upfront. My monthly bill with them was more than expected. And, in addition to this most recent incident, I've also lost a couple of sales because of them when they just failed to deliver the product to the customer.



Thanks for letting me rant :slight_smile:

I just joined e-junkie yesterday. I can't say goodbye to Payloadz fast enough. I've uploaded one of my transcription courses already and just have to add the other two.



There are so many problems with Payloadz, but the one that has me hopping me is their customer service -- if you want to call it that. I submitted a support ticket because someone who purchased a course over 2 months ago is now trying to claim it was an unauthorized charge with PayPal. So, as Payloadz is/was the hosting site for downloading my courses, I submitted a support ticket to get the information on this particular transaction. I shouldn't have had to do that, but they had already, within minutes of PayPal informing me that they were disputing the claim with the buyer's credit card company, marked this transaction as "REVERSED" rendering me unable to see the original transaction. So, I submit my support my ticket and the first response is a canned response about how PayPal doesn't provide seller protection for digital products and that they can't help me. Hmm. That's sort of true, but it isn't really. PayPal is going out of their way to be helpful to me with this transaction. I've been with them a long time and have an excellent record with them. I spoke with them. They truly don't believe this buyer either. But, the more documentation we can gather the better. I reply to their support person, Shannon, and explain that I pay them a hefty fee every month and I have every right to see my own transaction history. Her response...sit down..."No."



That was it! Not another word. Just simply. "No." with her signature line, which included and don't choke... "It was my pleasure to help you today. Is there anything else I can do, blah, blah, blah..." I swear that girl/woman is lucky to be alive.



So, I respond "No????" That is all you have to say? Please give me the name and contact info for your supervisor immediately. I get an email soon after from Payloadz.



"I am him. I am the owner of this company. I have been in business for 12 years...

blah, blah, blah again.



I'm surprised he didn't capitalize "him" to "HIM." LOL. He never did give me his name. And was of no help whatsoever. I simply told him that his credentials didn't impress me. I've been in business a helluva lot longer than 12 years and NEVER treat a customer, or any human for that matter, as they were treating me. I wanted to also tell him, "I don't care if Shannon is your wife, mother, lover, or daughter, she ought to be fired...or at least given some lessons in effective customer service."



The thing that really bugs me is I know that they log the IP addresses for EVERY download. Why wouldn't they want to help me? I PAY them for their service. Well, not anymore. I've moved over to e-junkie. The prices here are much lower. The interface is easy to use. And, although I haven't needed it yet, I expect that their customer service is friendlier.



STAY AWAY FROM PAYLOADZ. They mislead you with their pricing upfront. My monthly bill with them was more than expected. And, in addition to this most recent incident, I've also lost a couple of sales because of them when they just failed to deliver the product to the customer.



Thanks for letting me rant :slight_smile:

2 years later

I am an e-junkie subscriber but I wanted to share my experience with Payloadz just in case anyone is thinking about going somewhere else. I had been a paying customer of Payloadz for 7 years+ and decided to cancel my subscription because I was no longer selling many eBooks. I needed a less expensive service. When I cancelled I got an email saying they downgraded my plan to a free account so I went back on their website to check it out the free account and their other accounts. When I got there I found that the plan I was paying $50 a month for was now $19.95. After an internet search I found out that they have been charging $14.95-19.95 for the same service that I was paying $50/month for since at least 2002. I asked why they didn't tell me and Shannon went off. The first words I received back were "No. You're wrong." then they tried to tell me my plan was cheaper (Yelling at me in all caps) because of some transactions fees - even though I was only selling 2-3 books a month at $4.99 each. When I asked how the math worked on that I got another nasty reply. Before complaining online, I asked to work out the issue but instead I was blocked from their site and was not provided any explanation.



This isn't primarily about money though, it's about customer service. Shannon - who runs the company - seems to despise customer service and loves to be nasty and rude. There are other complaints about them being shady and rude too all over the internet. I was threatened with being reported to the credit bureaus because I tried to get some of my money back through Paypal after they wouldn't talk to me. All this happened in 3 days. Payloadz has to be the absolute worst company for customer service I've ever dealt with. Do business with them and when you need help you won't find a phone number or address anywhere. All you have is hostile Shannon to deal with. The best example of how to say the wrong things to a customer. Eventually that business will go out. I suspect they're losing it already. They charge a lot more for the same service and they certainly don't make it up on being nice to customers. Consumers want to do business with a company that they trust. Who wants to check prices every month to make sure you aren't getting ripped off? And, being a loyal customer for almost 10 years should mean something. With Payloadz, you're dirt whether you are a paying customer or not. I've only been an e-junkie subscriber for a week and they've already been nicer to me and been more helpful than all the years I spent with Payloadz. And I doubt at the end of the next ten years I will have overpaid this company $2420.00.



Look around the internet if you don't believe me - RipOff reports, BBB, etc. You will see Payloadz is not worth the hassle.