Newbie question(s)

[moondaddy3]

Hi



I'm still waiting for bank transfer to Paypal Account to start E-junkie monthly subscription. When it does (probably tomorrow) I'll do the full E-junkie sign up process, i.e. seller admin, edit profile etc. I'm totally new to this and have a few questions about what to do then.



1) If I save (as recommended) my ebook file as a PDF file, will page breaks and the table of contents work the same way as in a Word .doc file?



2) What about the cover image?



3) I'm unsure about how the relationship between E-junkie and Paypal works, i.e. do I use E-junkie's Buy Now buttons or Paypal's, or doesn't it make any difference?



4) Does E-junkie handle any refunds automatically? If I put a 60 day money back guarantee on the ebook how does E-junkie know when/if to refund?



5) How do I set up an automatic payment schedule for E-junkie's monthly subscription?



Thanks for any info/advice.

[E-junkie_Guru]

This help page explains how to set up a monthly payment plan for your E-junkie subscription:

http://www.e-junkie.com/ej/help.account.billing.htm



This help page explains how PayPal determines the funding source for your subscription payments to E-junkie:

http://www.e-junkie.com/ej/faq.subscription-paypal-funding.htm



E-junkie is not a payment processor, so we do not handle any actual payment funds at any point. Buyers would pay directly into your chosen payment processor account, such as PayPal, where you would also manually issue any refunds. These are the independent payment services we support:

http://www.e-junkie.com/ej/help.payment.processors.htm



Once you set up your products in E-junkie Seller Admin, we provide you with ready-made HTML codes for your E-junkie Cart or Buy Now buttons. You would simply copy the codes from us and paste them into the HTML source of your own Web site pages, wherever you want our buttons to appear among your own layout, text and images. Cart buttons allow the buyer to add items to a shopping cart before they proceed to checkout with your chosen payment processor, whereas Buy Now buttons bypass the cart and take buyers directly to instant checkout with your payment processor.



If you are selling a file download, you would simply upload that file to our server when adding the download product in your E-junkie Seller Admin. The format, content, and functionality of your ebook file is entirely up to you; our service is not involved in those matters and just issues each buyer a unique, expirable link to download an identical copy of whatever file you upload for the product(s) they purchase from you. The advantage of offering a PDF download is that it can be opened in any free PDF reader program on any platform, and it also gives you the option of using our PDF Stamping feature as a deterrent against file sharing:

http://www.e-junkie.com/ej/selling-ebooks.htm



After the buyer finishes checkout and the payment processor confirms the buyer's payment was good and completed, we grant the buyer access to a unique thank-you page we generate for each transaction, where we automatically present the buyer's unique download link(s). We also send the buyer a thank-you email message with a link to reach the thank-you/download page in case they did not proceed to the download page after checkout. Their download link(s) expire after the number of attempts or hours (whichever comes first) that you specify in each product's settings.



Our system is designed to be really quite straightforward to configure and set up, and you have a fully-functional 7-day free trial period which begins as soon as you register for an E-junkie login. Our Getting Started help page is a good place to begin setting up your E-junkie service:

http://www.e-junkie.com/ej/help.sell.htm

[moondaddy3]

Thanks for the comprehensive reply, however I found out yesterday that the bank had screwed up and it now turns out I'll have to create a whole new account before I can have a fund transfer facility like is required by Paypal.



So I'll have to wait for the new account details, then wait to get it verified with Paypal, then wait for the bank to transfer funds to Paypal before I can start my e-junkie subscription. All in all, about 2 - 3 weeks, so the whole ebook/e-junkie thing is on hold till then.



Great eh?

[revsheri]

... posted a new topic

[E-junkie_Guru]

Just let us know once your PayPal account is ready for business, so we can restart your free trial period then. :^)

[moondaddy3]

Great, thanks.

[wusto55]

I am new to selling e-books with e-junkie. I have just started my 7 day trial. I am using 2checkout to as my payment processor. After uploading my e-book, I tested my BUY NOW button to see how it will work. The message I got from 2CO is



Parameter Error

A parameter error was encountered when attempting to process this sale.

Please notify the supplier so that this can be resolved as soon as possible.



Could it be that it is wrong to set the parameter at DIRECT RETURN? Which parameter should it be? Header Direct or Given links back to my website.

Why should the box for approved URL be left empty at the product level in 2CO.



Somebody please help me.

[acrowesgathering]

You do know that once you open your paypal account you don't have to transfer funds to your paypal account. You can purchase and they will take funds out of the checking or savings account you designate on your paypal. Just a little FYI. Transferring funds takes so long and they always seem to mess them up.

[E-junkie_Guru]

Wusto55, we are not familiar with the 2CO Return Method parameters you're asking about, so they may be new or were previously hidden in advanced settings somewhere. From the descriptions of those I've found, it looks like we would use the Header Redirect method. Reply here to confirm if that works for you, so we can update our documentation accordingly. Please double-check every step of our 2CO integration settings to make sure you haven't overlooked anything, and stick with default values for any other settings we don't mention:

http://www.e-junkie.com/ej/selling-with-2checkout.htm



As for a product-level Approved URL, we simply have not tested whether that would even work with our system at all. I think a product-level Approved URL would override your account's general Approved URL for sales of that product, so that could get confusing as to which URL is being used for any given purchase. We only need to use the same URL to process orders for all your 2CO products anyway, and 2CO tells us which product was purchased when they use that URL, so there's really no need for product-level Approved URLs with our system.

[wusto55]

Thanks, I will certainly check the steps again and get back to you

[moondaddy3]

Re post from E-Junkie guru Feb 13th 13.31 GMT, have now activated seller account/uploaded product/installed buy now buttons as of today March 4th.



Thanks

[iqrajavaid]

Hi,

We are in the process of configuring 2checkout payment gatewaywith our site. Since we are selling digital products only, so we actually donot need the step 2 "Billing Information" while checking out with 2co. Please guide us here if there is any way we can skip that step as that would be an overhead for customer to fill in those fields which are actually not needed and may force them to opt any other payment gateway.



Your prompt response in this regard would highly be appreciated.