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Feb 2015

I am still struggling with missing transactions in Google analytics



As an example, yesterday I had 26 transactions - Google recorded 16 (tangible goods not downloads)



I understand that if someone "clicks off" before the thank you page loads it will not generate the "sale" - but the # of missing transactions seems way too high



Also, when I look at the source code on the thank you pages, where do I see the GA data?



Help please - this is making my GA data not worth looking at



Denis

  • created

    Jan '15
  • last reply

    Feb '15
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Since you're not selling any digital goods, to help maximize the number of customers who visit your E-junkie-generated thank-you page where GA Ecommerce Tracking can be triggered, we'd recommend the tips outlined under "If you are selling only tangible goods" here:

4http://www.e-junkie.com/ej/tips.tracking.conversions.htm4



To test your setup and see the GA Ecommerce Tracking code in your E-junkie-generated thank-you pages:

- Make sure your browser is set to accept third-party cookies;

- Add to Cart an item on your site (make sure this displays the overlay-style cart "inside" your page);

- Proceed to checkout with PayPal (you don't need to actually complete checkout, as long as you merely proceed to PayPal's checkout site);

- Bring up your E-junkie Transaction Log;

- Click the Transaction ID for any order to bring up our thank-you page for that order;

- View the page source to find GA tracking code with Ecommerce Tracking details inserted near the end of the page.

Do I need to add my website name on this line of the code



ejGATracker._setDomainName("none");



?

Nope, the only thing you need to change in our custom GA tracking code is the UA-XXXXXX-X string.