We pay 2 times a month. When I use mass pay, does it create a zero balance each time I use it?
No, we have no way of knowing that you paid and hence we can't zero it out. Our affiliate program works on the presumption that you will pay once a month.
How can I get a mass pay?
The help page for our affiliate system has a section explaining how to pay your affiliates, including how to obtain your monthly masspay file:http://www.e-junkie.com/ej/help.affiliates.htm#payIf you need to pay out any commissions earned before the last completed calendar month, or want to pay out on a different schedule other than monthly, see this help page for further tips:http://www.e-junkie.com/ej/trouble.affiliates.history.htm
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