Google Analytics Problem

[guestuser]

I'm curious about an issue I'm having with clients that purchase the product, and them being redirected to my site two different times. It is screwing up my conversion rate in google because analytics mistakes this as a sale. Here is an example of the same buyer hitting my conversion URL page twice.



for example on Date September 17th I had 1 sale, but Analytics thinks I had 2 sales, so I select that date in analytics, and view the pages that were seen on the 17th. Shouldn't this only be viewed once as it's the same buyer?



I will appreciate any extra effort on this issue, and I am hoping you will raise my expectations of your service with your response by not being general or vague, and following that up with "if you have any other questions" when you did not answer my first one here.

[e_junkieexpert]

Google Analytics does not recognize that this is the same transaction and if the user clicks the links twice, you will need to check that on your end before displaying the analytics code on the page as you are controlling the thank you page.



I am not sure why you are using the GA code on your thank you page when we have built in Google Checkout integration (http://www.e-junkie.com/ej/help.tracking.php) that already takes care of these issues.