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jsb
Nov '15

I have one specific product when it's added to the cart it will not show the "Country" and "Zip" fields in the popup cart. From what I can tell so far this is the only product having this specific issue. If I add a second product it will show the fields. I've tested this on multiple browser (Chrome, FF, Safari) and the results are the same - no Country/Zip fields. I even tried deleting the product and added it again. I found this anomaly only because an order came through that didn't include a shipping address - but I'm not even sure if that is related to this distinct issue.



I took a screen capture: http://www.jumpstartbikes.com/images/ej/example.jpg



The specific product: http://www.jumpstartbikes.com/products/3155/Yedoo-TooToo-II-Violet-Balance-Bike/



Any guidance would be appreciated.

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    Nov '15

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    Nov '15
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E-junkie_MonsterSupport Monster
Nov '15

Wow, what an absolutely beautiful site!



To fix this problem, edit the product in question at Seller Admin > View/Edit/Delete Products and make sure that you have the Shipping & Buyer's Address section is checked off, and you'll probably also need the Sales Tax option checked off in the upper left corner, right under the item number. These are the two settings that specifically trigger the collection of the buyer's country and postal code in the cart.

jsb
Nov '15

Thanks, I appreciate the compliment. EJ provided perfect solution for me when I built the site.

Duh, my bad. Your solution solved it. Thanks again.