Feb 2008
7 / 7
Jun 2012
Jun 2012
gavin
Feb '08

I can't replicate the method of viewing the cart as shown in the demo - it always opens in a new page when I add an item or view the cart. I have the View Cart button on every page that I have the Add To Cart button. It works fine in the demo but not in my sample test page.



In fact, I also created a blank text file and pasted in just the code for Add To Cart and View Cart and saved it as an HTML - it doesn't work either, it loads items in new pages, when I upload it and view it from my website.



Any ideas?



Thanks

Gavin

  • created

    Feb '08

  • last reply

    Jun '12
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reddot
Feb '08

I'm having a similar issue, but only in Internet Explorer. The floating cart works in every other browser. In IE, The floating cart comes AND the cart opens in another window all at the same time. It's very confusing for the user and frustrating on my part since many of my customers use IE. Please help!

austin457
Feb '08

I'm very new to all this, have not even "opened" my web store yet or setup e-junkie. I've set it up with paypal, but that's as far as I have gotten. Anyway, I might have some useful input on the problem you are describing.

My site uses Lightbox to generate a nice pop-up enlarged picture of the product. This uses java script. The E-junkie demo seems to have the same visual effect. In testing my site I've noticed, especially with IE, if the user has java disabled or does not allow it via the IE security warning pop up bar at the top of the page, the default action is my enlarged image will open in a new window as opposed to the Lightbox popup. This also seems to happen with certain browser security settings in the "paranoid" range, even if java is enabled. And it really is IE specific. Firefox and Opera have not done this once as far as I know.

I'm working on different browser detection scripts to redirect users to a message page telling them they need to enable java to browse my site, but ironically this will also be a javascript that needs to be allowed to run to work, lol. I haven't figured that one out yet.

This isn't exactly an answer to your problem, but maybe it is an angle to check on.

Good luck,

austin

edit: I forgot to mention, depending on the users settings, they may not even get a warning. It (IE) will silently disallow scripts, thus breaking the pop-up effect.

umark
Feb '08

Hello, I have the same problem using e-junkie on a wordpress blog



I installed firebug and it show an error



EJEJC_lc is not defined

onclick(click clientX=0, clientY=0)



How can I fix this?



Thank you

reddot
Feb '08

Works fine with IE 6. However, with IE 7, when I press "add to cart" button I'm still getting that pesky cart opening in a new browser window over the top of the "lightbox" cart that overlays my site. Driving me nuts trying to figure out why this is happening.



This is happening with the e-junkie demo cart as well ...and most of the other stores listed on e-junkie. I'm only having the problem with IE 7 though....ugggh!!!

4 years later
urgentquestion
Jun '12

This is happening to me too and I don't know whY?????! I got this becuase I liked the lightbox, but it only goes to a new page.

E-junkie_GuruWebmaster & Support Guru
Jun '12

Make sure you paste at least one complete block of your View Cart code from Seller Admin into every page where you have any number of Add to Cart buttons. The View Cart code loads some javascript into your page which manages the lightbox-style cart "inside" your page.



If you have done this and are still having trouble getting the cart lightbox to work, please provide the URL of your live sales page where you have pasted the button codes, so we can have a look at what might be going on there. Also bear in mind the requirements listed at the top of our testing help page here:

6http://www.e-junkie.com/ej/help.test.htm6