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rajhu
Oct '10

I'm an Ejunkie publisher and I want to know if I can deactivate a product without actually removing it from the system?



I just removed a product and realized afterwords that I can no longer track or search for any results to that specific product.



Also is there any way to undo what I did by removing that product? I'd like to have it listed again especially to be able to make specific searches for sales and affiliate commissions made for that product alone.



Thank you,



Roger

  • created

    Oct '10

  • last reply

    Oct '10
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E-junkie_GuruWebmaster & Support Guru
Oct '10

You can simply remove any purchase buttons (cart or Buy Now) you have posted to your site for the product, and delete the product Details from your E-junkie Shop, then it would be impossible for anyone to purchase that product anymore.



Although deleted products do not appear in the Products menu of your View/Download Transaction Log screen, the product info remains in the log itself. You could e.g. select the date range when all sales of that product would have been made before you deleted it and View Log for that range, then click Download Log to save that log view to a file on your computer. Unzip the file and open it in a spreadsheet program like Excel or (free) Gnumeric, sort rows by the Item Number column, delete any rows that aren't for the product you want, and save the file to keep a permanent record of just that product's sales.



I have asked Development to weigh in here on whether you can un-delete the product or maybe create a new product to revive it for future-reference purposes.

rajhu
Oct '10

Only problem is that customers knew the direct link to the e-junkie shopping cart.



Only thing I could have done is just made it really expensive as far as I can tell.



Roger

E-junkie_GuruWebmaster & Support Guru
Oct '10

If you were sending out purchase button URLs directly by email, then you could just change the product's Item Number. The button link just references your E-junkie Client ID and the product's Item Number in our system, so changing the item number in Seller Admin would make any links issued with the previous Item Number invalid.

rajhu
Oct '10

Ok that's good to know. I really screwed things up by completely deleting the product.

8 days later
tsh
Oct '10

I had this same question. The best that I found was to post date the item expiration.

rajhu
Oct '10

Thanks for the tip.



I wish I had known that before.



Cheers,



Roger