orders
Jul '09

Ok, I've dealt with it enough. The textarea for entering variants has to be changed. I'm not sure what goes on with that form, but it constantly screws up what I put in there. I just put in a new product with 11 variants. E-junkie quickly ruined that and turned it into a mish-mash of 5 incorrect variants. I have dealt with not being able to copy/paste from an external editor into that textarea for too long. Strangely enough, this time I just typed everything (which is slow to respond in that textarea for some reason,) and it still failed. It scares me every time I go in to add stock to the variants because I'm not sure if e-junkie is going to wipe everything out. I am currently working on a Mac in Firefox 3.5, but this has been an issue I've dealt with for a while on various browsers and operating systems. Sorry for the rant, but I can't take it anymore. And it's so smallllll. Why is that textarea so small??

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    Jul '09

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    Jul '09
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E-junkie_GuruWebmaster & Support Guru
Jul '09

There is a known bug that recently cropped up in Adobe's Flash Player 10 plugin for Mac browsers, where it loses any manual linebreaks from pasted-in text:

http://bugs.adobe.com/jira/browse/FP-780

There is nothing we can do to fix or workaround the problem in the way it affects our Seller Admin. As soon as Adobe fixes this bug, linebreaks in text will suddenly start working fine again for Mac users who upgrade their Flash plugin to use the bugfixed version.



Meanwhile, you may need to borrow a PC to paste-in any text from another file, or just type in your text manually.



BTW, note that while the textarea will soft-wrap long lines, only manual hard-returns count as the end of a line/end of a particular Variant definition.



Also, the SKU you specify at the start of each line is completely arbitrary and up to you; anything up to the first comma on each line gets treated as the SKU we pass back for your own internal reference identifying exactly which Variant permutation was ordered (most sellers just use their own stock-numbering system, or initialized abbreviations such as "RMP-tee" for a Red, Medium, Pocket tee-shirt).