"Your cart is empty" - problem

[catweazle]

i started to run ads on google for my website www.besserenoten.info,

but i didn´t test the ebook download myself or asked friends to download it.



so my first customer bought and downloaded the ebook yesterday (which is good) and since then (that´s what i assume at the moment) the shopping cart is always empty, when you click on the "bestellen sie jetzt" button (which is bad).



i emptied the cookies and i wrote a mail to the customer service (but they don´t answer).



so maybe this is a very typical problem and the solution is easy?

which would be great, because the ads are running at the moment...



thx in advance!

[E-junkie_Monster]

Hello,



We've already responded to your inquiry via email, we're sorry for the wait but please allow a 24 turn around for emails we receive after daytime hours in the US. The basic problem is that you are using the wrong link for the button on your site, we've included specific instructions on how to fix that in your email.