What's up with e-Junkie pricing plans?

[amir]

I've been a customer for 7+ years, and I have multiple accounts paying in the range of $145-$185. I was on the pricing plans page recently, and I noticed that the plans I was signed up for have gone down to $20 and $30 respectively, but I was being charged $100+ extra for each account without a notification of pricing change or new plans.

When did the plans change? And why weren't existing long term customers notified that they need to switch to the new plans and save $1000's a year??

I am very confused about this. Any help or clarification is appreciated.

[E-junkie_Guru]

When we updated our pricing last time we updated our site, every page (including Seller Admin) had an alert bar at the top for many months, linking to an announcement which explained the pricing change among other site updates.

Our subscriptions work by helping you set up an auto-payment plan in your own PayPal account, telling them to send us the same amount every month. We have no way of billing/charging you from our end, nor can we alter the payment terms once you set that up, so it's up to each subscriber to change their own plan if they determine their usage needs would qualify for a different plan.

I see you also sent us an email about this, so we'll followup there once we sort out a resolution with our Billing manager for your particular situation.