Upgrade the subscription

[guest_user]

We need to go up to the next level of $10.00/month so we can add more products.



How do I do it?

[shivani]

You can choose a new subscription plan from Admin > Start Subscription.



Please make sure that you use the same PayPal email you used to subscribe initially so that PayPal gives you an option to modify the existing subscription rather than creating a new one. When you modify your existing subscription, your account limits get upgraded instantly

but the new amount will be charged on your next payment due date.



In case you want to use a new PayPal email, please cancel the existing subscription using Admin > Cancel Subscription first using your old PayPal email and then start a new subscription from Admin > Start Subscription using your new PayPal email.

[guest_user]

Many thanks for getting back to me so quickly. I paid our usual subscription this morning of US$125; will the new amount of $145 kick in next month? We were hoping to use the extra space straight away, if possible.

[shivani]

The new space limits are effective immediately even though the new amount will be charged on the next billing date.

[guest_user]

I've just upgraded my account in order to continue to put some tracks on line. My question is: could i downgrade after?

[shivani]

Yes, from Admin > Start Subscription.