littlesproutsfarm
Dec '16

Hi, New here... We are selling an ebook on this site.



One thing that I dont understand is how to do the "send updates" when the uploaded file is changed. I have tried re-uploading a file of hte same name, and also different names. Either way, when i go to "send updated" there is no item listed to choose from.



Help?

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    Dec '16

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    Dec '16
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E-junkie_GuruWebmaster & Support Guru
Dec '16

The uploaded file does not affect whether Updates can be sent for a product, but bear in mind products using any of the following settings will not be available for sending an Update:



* Send Stored/Generated Codes;

* Limit Available Stock;

* Custom/Third-Party Integration & Product Notification URL;

* Remote Product File URL.



You can send Updates for such a product by temporarily disabling those features in the product's settings, then re-enable them if necessary after sending the Updates.