jasonstogs
Apr '12

Hello, I need to add a product but the file is too big, so I divided the file into two and uploaded them. Now, I have two links (remote product files) for one product. How do I add the links for these files when I can only place one remote product link?



Also, will approach B from this link http://www.e-junkie.com/ej/help.package.htm solve this problem?



Jason

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    Apr '12

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    Apr '12
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E-junkie_GuruWebmaster & Support Guru
Apr '12

Our file uploader can only handle files up to 500 MB, but remotely-hosted files can be up to 2 GB in size. If your remote files are larger than that and need to be separated into smaller parts, you can create a separate product for each part, then create one more product to actually sell which would "bundle" the other products' files, as explained in Approach B on that help page you linked.



However, considering how long it would take to download files that large (e.g., a 2 GB file would take several hours to download over a 1.5Mbps residential broadband connection), you might consider using a disc-fulfillment service that can automatically burn and mail a physical CD/DVD to buyers on-demand whenever an order comes in:

http://www.e-junkie.com/ej/help.integration.htm#CD-DVD