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martyac
Mar '12

I’m new to E-junkie and using the one week trial, thus far, it is exactly what I’m looking for to be used at my new estore but I just have one question, can I turn off the thank you email sent to the buyer?

It may be easier to layout what I am trying to accomplish. This is the chain of events that I want to happen:

The buyer comes to our site

They find the product they want and add it to the cart (E-junkie)

They check out using their preferred method (let’s say PayPal)

They complete their purchase and get directed to my thank you page on my site

At this point the buyer is done



I then want E-junkie to send the necessary info to MailChimp (super easy to integrate by the way). MailChimp will then send an auto response to the buyer confirming that we received the purchase request and that the item will be shipped shortly.



The reason I want to use mail chimp for the auto thank you email is because we will already be using them for other aspects of the site and we want the email list and customer list to be on one website, also this will let us have a standard theme to all emails that the buyers, and potential buyers, receive from us.



This will make it so that the buyer isn’t slammed with numerous and different looking emails. In this case they would get the purchase confirmation (thank you email from MailChimp) and most likely a confirmation email from PayPal or whatever payment method they picked.



Also when the buyer goes to check out, for example they use PayPal, do they then leave my site and complete the transaction on PayPal’s site? Basically I want to know if they get routed back to my site or do they end with PayPal? Or does the PayPal interface pop up in a new window leaving my site in the background?



Thanks for the help and sorry if these are super newbie question



Marty

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    Mar '12

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E-junkie_GuruWebmaster & Support Guru
Mar '12

Presuming you won't have any digital products (using the Single File Download, Redirection, or Send Stored/Generated Codes settings) delivered by E-junkie:



To disable your E-junkie thank-you emails, go to Seller Admin > Account Preferences and delete the default Common Thank-you Email template we provide there, and click Submit to save changes. Then in the settings of each product, just leave the Email Message field blank.



PayPal checkout takes the buyer away from your site to PayPal's checkout site. We had a method to open a popup window for checkout, but we no longer recommend this due to conflicts with popup blockers that most browsers include as standard nowadays.



In Seller Admin > Account Preferences, you can also provide a Common Thank-you Page URL for a page on your site. The "Complete Purchase" button provided at the end of checkout on PayPal's site would then redirect buyers to that page on your site.

martyac
Mar '12

Perfect! Thats exactly what i was looking for. Also will the method you mentioned for routing the buyer back to my site when they are done at PayPal work for PayPal standard or is that pro only?

E-junkie_GuruWebmaster & Support Guru
Mar '12

We will redirect the buyer to your Common Thank-you Page URL after any checkout, whether you're using PayPal Payments Standard or Pro.



PayPal Pro Direct Payments (buyers paying with a card rather than a PayPal account) would auto-redirect buyers to the thank-you page, whereas buyers going through PayPal's checkout site (PayPal Standard or PayPal Pro Express Checkout) would need to click the Complete Purchase button on PayPal's site after they finish checkout in order to be redirected.



If you are not selling downloads, you can have buyers going through PayPal's checkout site auto-redirected to the thank-you page without needing to click Complete Purchase; to do this you would set both Auto-Return: ON and Payment Data Transfer: ON in your PayPal profile's My Selling Tools > Website Preferences screen, and enter this as the Return URL:

https://www.fatfreecartpro.com/ecom/rp.php