albertocv
May '14

Yesterday Paypal notified me there was a problem paying for the e-junkie subscription. I probably know why it happened but it's not a big problem since I wanted to change the paypal accounts who funds my subscription and also downgrade the subscription since now I am using amazon S3.



In the guide I read that it is necessary to first cancel the subscription. However, if I click on the cancel link, I am brought to the Paypal home which tells me that the unsubscribe button I clicked doesn't work.



How can I proceed?

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    May '14

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    May '14
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E-junkie_NinjaSupport Ninja
May '14

We apologize for the difficulty in canceling your subscription, which is set up as an auto-payment plan in your own PayPal account. Unfortunately, PayPal has changed their unsubscribe links recently, so until we can fix the cancellation link in our Admin panel, you should be able to cancel your E-junkie subscription by following the instructions on this help page:

http://www.e-junkie.com/ej/tips.subscription.cancel.htm



Once you cancel the old subscription you will be able to start the new one.