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redrovercoffee
Sep '09

I'm usually pretty good at figuring this kind of stuff out, but this has me stumped. BTW, this is a Wordpress installation.



I've ensured the "view cart" button exists on the same page as the "add to cart".

I've ensured the code isn't broken when pasted.

I've read seemingly all the forum discussions on this topic.

I've tried adding the script line to the header.php file...in multiple places.

I've turned off plugins.



There must be some conflict with something. Oddly enough, I have my original development version of my site hosted locally on my laptop, and it works there (!?) but not on the remotely hosted site. Granted they are not identical. But I can't find the conflict.



Help? I really want to use this product!



(Please email me at yankeeNH [at] hotmail [dot] com if you can help by looking at the actual site--it's currently in a "maintenance mode" that I can lift if necessary.)

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E-junkie_GuruWebmaster & Support Guru
Sep '09

If you haven't yet, please have a look through our WordPress help section here:

http://www.e-junkie.com/ej/help.site-blog.htm#wordpress



Depending on what-all you may have added to your WP site, there may be conflicts between our cart javascript and other scripts in your site. Such conflicts can often be resolved by rearranging where the script portion of our View Cart code (from the first <script... to the last </script>) appears in your pages' source code with regard to other scripts (i.e., a matter of which scripts load before/after others); we'd recommend experimenting for starters with putting our script lines just after the <head>, or before the </head>, or just after the <body>, or before the </body>.



Once you have the script lines of our View Cart code placed in a functional position, you can place the actual button link portion (from <a href... to </a>) of you View Cart code anywhere you wish, or even omit that part entirely if you wish (though we wouldn't recommend it from a buyer-usability standpoint).



For more specific advice, please provide the URL of your live site, so we can have a look at what might be going on there for ourselves directly.

redrovercoffee
Sep '09

AHA!!!



I had hoped I would stumble across one more thing and the link you provided had the answer: the Google Analytics plugin (guess I forgot to disable that one!).



Seems to be working now...but thanks for the additional info in case I have further issues!