The merchant login ID or password is invalid or the account is inactive

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ragavraj 2009-04-24 12:26:11 UTC #1

Hi

I am using Authorize.Net testing account for my testing purpose i got below error how can i resolve this issue.... pls help me......

<html><head><title>Error</title><LINK REL="SHORTCUT ICON" HREF="/error.ico"></head><body bgcolor="#ffffff" >3 13 The merchant login ID or password is invalid or the account is inactive. <a href='javascript:history.back();'><< Click here to go back</a></body></html>

Authorize.Net Account Information

MerchandId:10011

Transaction Key:[...removed for security...]

Thanks

ragavraj

E-junkie_Guru 2009-04-24 13:26:05 UTC #2

Make sure you are following our Authorize.Net integration instructions:

http://www.e-junkie.com/ej/authorize.net-shopping-cart.htm

If you are copy-pasting your API Login ID and Transaction Key from Authorize.Net into your E-junkie Admin, make sure you are not including any extra leading/trailing spaces nor other extraneous characters.

(P.S. For security's sake, I deleted the Transaction Key you posted above; you should not reveal that Key anywhere the public can see it. :^)

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