Thank you for your help in advance

[deejay007]

I would like to know if there is ANY way I can speak to someone from Ejunkie in reference to rates and some questions in reference to setting up a account and selling some products. I wold be willing to pay for phone support of necessary. I do not like dealing with things of importance like this is over email. It takes too long and normally is not a effective or efficient way of communicating.



Thank you to who ever is able to help me with my question in advance.

[E-junkie_Guru]

We provide all routine support via email and here in the Forum. You can also ask some basic preliminary questions via text chat with a live agent on our site during weekday business hours; just look along the right-hand edge of our site for the "Questions? Chat with us" link, which appears whenever an agent is available for chat. In order to keep our service affordable, as with most Internet-based companies, we cannot offer live support via phone. Feel free to email us with any questions or concerns you may have, and we'll gladly reply within less than 24 hours, usually same-day during business hours.

[deejay007]

Thank you for responding to me.



Can I pay to be able to speak to someone since its basically a decision based upon money to not offer phone support.

[E-junkie_Guru]

We actually don't even have office phones installed. There should be an agent available for live text chat right now -- just look for the "Questions? Chat with us" link along the right-hand edge of this page.