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Jul 2008

Is there a issue with serving out the Thank You emails?



It is taking longer and longer recently. Can somene look into it and see what might be happening.



All otehr emails arrive around the same time likme before but something has changed with the Thank you.



I use this to ship my customers their product and sometimes they wonder where it is at when it doesnt arrive quickly.

  • created

    Jul '08
  • last reply

    Jul '08
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There's no delay on our end, we send emails the instant we get completed-payment notification from any payment processor, so perhaps PayPal isn't keeping up with sending their IPNs in a timely fashion lately?

Here, let me word it this way, again:



I said that all the emails come to me seval minute before the Thank you email.



That means paypals, and ejunkies and ebays emails.



That also means that the Thank you email isnt coming near as fast and that wasnt the case before. Something has changed.

If your product use "generated codes" or "inform a script on your site" feature, then thank you email can take a few minutes depending on how fast your server responds to our request.



If you are not using any of those features, then try changing your login email to a yahoo or gmail address and see if you are still getting the thank you email late.