May 2013
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May 2013
May 2013
snowy
May '13

Hi! I'm almost ready to bring my new shopping cart pages using e-junkie live. I'd tested an item that's stored on your servers and had no problem (as long as I used my credit card instead of the PayPal account that my store funds go into, of course). But just now when I tested one of my items that's being stored on my webpage I got a response that "authorization refused".



Anyone know what went wrong? I thought I added the offsite links in correctly but now I'm not so sure. The link doesn't show when I go to look at the offsite items in Seller Admin.

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    May '13

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    May '13
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snowy
May '13

I was hoping to get this up and running this weekend. (Intended to put it up last night, if it had worked properly.)



I have a multi-business event coming up on June 5th and it really needs to be going by then.

snowy
May '13

Just tested again after trying to edit an item that's stored remotely. This is the error message I'm getting:



10002

Authentication/Authorization Failed

You do not have permissions to make this API call

Error

E-junkie_MonsterSupport Monster
May '13

Hello,



Sorry for the trouble. This is actually a payment processor issue rather than something related to the location of your files.



Unfortunately, looking at a list of PayPal's API errors here says that the reason for this error is a restricted PayPal account:

https://developer.paypal.com/webapps/developer/docs/classic/api/errorcodes/



(you may want to do a search for 10002 to jump to the relevant part of the page, it is a long list)



I'd recommend getting in touch with PayPal to find out what problems caused the restriction and how to get it lifted.

snowy
May '13

That's strange. I had approval to upgrade my account last week. Have the email filed. And I actually did have a first test payment go through on a non-remote item several days ago. That's why I thought it was a remote storage problem.



I'll look at it. Thanks for giving me some direction.