1 / 3
Jan 2013

I am selling physical products ( not downloads).

How do I stop this email from going out. ( it will likely confuse the customer, since there is nothing to download).





EMAIL TEXT BELOW

Please click the link below to complete your purchase of 'PRODUCT NAME".



https://www.e-junkie.com/d/?t=4JL837979W937574E&d=ghnjx&c=52nm



Please note, this link is temporary and will expire once you use it. If clicking on this link does not work, please copy paste it in your browser's address bar and press enter.

  • created

    Jan '13
  • last reply

    Jan '13
  • 2

    replies

  • 1.2k

    views

  • 2

    users

  • 1

    link

That is happening because you have enabled Redirection for the affected product(s). That setting is typically used as a form of digital delivery, to grant buyers access to a private URL where you are providing online content they have paid to view, so we issue a link to grant access to that content.



It appears your products are using a Redirection URL which is just the URL of a general thank-you page, and this is the same as the Common Thank-you Page URL you have entered in your Seller Admin > Account Preferences screen, so you should probably just edit your products to un-check their Redirection settings, and that will remove the message you referenced above.