There was no outage, we are basically under a Distributed Denial of Service (DDoS) attack since nearly a week ago. We put in a new counter measure last night and that may have inadvertently blocked a few merchants along with blocking most of the attacker IPs.
We are working on solution which will let us differentiate between the attackers and the active merchants more clearly.
Since your buyers are not actively accessing pages on E-junkie website, they don't run a risk of getting blocked anyway.