Shopping Cart not working properly in Firefox

[sweetliz]

Hi

I've just converted my online shop to run on e-junkie buttons, going through to paypal (it was all paypal before).



It seems to work fine in explorer and opera, but in firefox every time I click on an Add to Cart button it overwrites what I clicked on before, which means that only one item can ever appear, and therefore be bought, in the shopping cart.



As I say, it's fine in explorer and opera so I would appreciate some help withthis (in as non-technical language as possible please!).



The site is www.sweetsensations.uk.com



Thanks,

[E-junkie_Guru]

Ah, that sounds like you're running into this issue:

http://www.e-junkie.com/ej/trouble.cart-items-not-retained.htm



You just need to clear your cookies in Firefox, so you can test with a "clean slate" in that browser. :^)

[sweetliz]

Hi

I tried removing the cookies and nothing changed. I've just asked someone else to test it out on their firefox browser on their own computer and it was also overwriting each item in exactly the same way. So, I'm guessing it can't be the cookies.



Any further ideas? Thks

[mdgbv]

Okay, we've figured out it has something to do with your domain being an unusual format, "sweetsensations.uk.com" rather than the more typical "sweetsensations.co.uk" or "sweetsensations.com". That's confounding the routine we use to set a cookie in the buyer's browser to keep track of their cart contents, since cookies need to be set for a specific domain and in a way that can't leave them open to being read by other domains.



We're now trying to figure out the best way we could accommodate domains such as yours, but meanwhile you can get your cart functional right away by adding this to your View Cart code on every page, just before the "// -->" line in the standard code you obtained from Seller Admin:



function EJEJC_config() {

EJEJC_CDOMAIN="sweetsensations.uk.com";

}

[E-junkie_Guru]

Okay, we've figured out it has something to do with your domain being an unusual format, "sweetsensations.uk.com" rather than a more typical format such as "sweetsensations.com" or "sweetsensations.co.uk".



That's confounding the routine we use to set a cookie in the buyer's browser to keep track of their cart contents, since cookies need to be set for a specific domain and in a way that can't leave them open to being read by any other domains.



We're now trying to figure out the best way we could accommodate domains such as yours, but meanwhile you can get your cart functional right away by adding this to your View Cart code on every page, just before the "// -->" line in the standard code you obtained from Seller Admin:



function EJEJC_config() {

EJEJC_CDOMAIN="sweetsensations.uk.com";

}

[sweetliz]

Thanks, I'll put that in