I was recently contacted by a customer who was no longer able to purchase a hat on our website. We have been successfully selling the hat for a number of weeks now, so I checked the code for the hat and through comparison with existing code, discovered that the button code now generated for the hat now is quite different than it was just a week or so ago. Did something change that I should know about?
Unfortunately this situation has also created a new issue. Now that hat item generates its own Shopping Cart, separate from the other items on my page. If someone orders a t-shirt, they get a second shopping cart. Has anyone else experienced this? What can be done?
Thanks,
Lisa