Server Not Notified errors

[rorscachtraining]

We've received several "server not notified" errors in the last two days. What does that indicate? (We're not selling anything that would need to be transmitted off a server...)

[E-junkie_Guru]

I think you may be referring to emails saying your server failed to respond when we attempted to notify it of an order?



If so, that indicates that the Common Notification URL you'd provided in your account settings for all orders (in Seller Admin > Account Preferences), or the Payment Variable Information URL you'd defined in the settings of any particular product, did not respond when we attempted to post the order data to that URL.

[rorscachtraining]

I'm checking to see whether or not the Google Checkout records are in sync with e-Junkie. Will let you know if that seems to be the case.

[E-junkie_Guru]

Oh, if Google Checkout is informing you that they could not notify our system of a payment, see this help page:

http://www.e-junkie.com/ej/trouble.google-checkout.error-500.htm