Sell tangible products

[guestuser]

Our objective is to set up a store on our site were we'll sell music. The product will be $.99 mp3 downloads and a physical cd. How should we set up an account were we'll have to send the purchaser the product.

[e_junkieexpert]

E-junkie can be used to sell digital as well as tangible items. For digital items we automate the delivery.



Please see http://www.e-junkie.com/ej/help.sell.php

[814jazzer]

I'm not sure how the linked helped doc addresses the question, as I'm trying to do similar type of sales option, though with PDF or hard copy available of single product.



I have tried defining "variants", but then paypal thinks that my "digital download" variant is a tangible product, and tacks on a shipping fee. So, I see that the "variants" must apply to tangible goods only.



I have read other help files as well, but none that seems to address this. If we want to make available a single product that can be purchased as DIGITAL DOWNLOAD or TANGIBLE ITEM, do we actually need to create two different items within our Admin/Store?



If not, can you please show the exact steps needed to configure everything properly?



MANY thanks!

~ Rick

[E-junkie_Guru]

Yes, if you want to offer a choice of download vs. hardcopy without a download, then you will need to set those up as separate products: one product using the Single File Download setting, the other one using the Shipping/Buyer's Address setting.



Enabling Single File Download and uploading a file for a product will result in that download always being issued for all sales of that product; there is no way to disable the download depending on Variants or any other product setting.



However, you could have a single product that always issues a download and always triggers collection of the buyer's address, and use Variants to offer a more expensive version that also mails a hardcopy in addition to the instant download.

[m0ds]

I'm trying to sell a DVD (via E-junkie & Trepstar) and would like the person to get a digital download at the same time, all done through one order/buy now button. You suggest this is possible (below), I'm wondering, where can I read more about how to set this up? Thank you.



"However, you could have a single product that always issues a download and always triggers collection of the buyer's address, and use Variants to offer a more expensive version that also mails a hardcopy in addition to the instant download."

[E-junkie_Guru]

This help page explains our integration method for Trepstar disc fulfillment:

http://www.e-junkie.com/ej/tips.integration.cd-dvd.htm#trepstar



To also offer a download with that product, follow those directions and also enable Single File Download for the product, and either upload a file or specify a Remote Product File URL -- see further details and instructions on using our download delivery feature here:

http://www.e-junkie.com/ej/help.file-downloads.htm



However, using Variants to offer a choice of download-only vs. download+hardcopy versions of the same product would only work if you were manually shipping the hardcopy, not with automated shipping fulfillment (unless perhaps your fulfillment shipper can watch for the 'sku' value that reveals which version was purchased, so they can ignore purchases for the non-hardcopy SKU).



You could still at least set up the download-only vs. download+hardcopy versions as separate products. This would allow you to only set up the Trepstar integration with the hardcopy version. In this case, you would probably set up Single File Download with the download-only product, then the download+hardcopy product would use "Package files from other products" to issue a link for the download-only product's file.