Sales Not Showing Affiliate Commission

[ryannagy]

I have had five $275 sales at the following website:



http://www.psychotherapyconference.com



The sales are likely all from affiliates as we are not promoting the site any other way. But none of the sales are showing the affiliate name or commission.



I am worried that we did something wrong in setting up the account. We did test sales and it worked fine...



More detail. The common hoplink goes to: http://www.psychotherapyconference.com which redirects to:



http://psychotherapyconference.com/cyberconference2010/creatingsolutions_together_-acyber_conference.html



And the "Buy Now" button is another page here: http://psychotherapyconference.com/cyberconference2010/registration.html



Does that matter?



Thanks - Ryan

[ryannagy]

Apparently, I had inadvertantly set-up a product specific affiliate program and also clicked the box that reads "affiliate will link to shopping cart." I unchecked that box as I want the link to go specifically to the landing page. Though the "buy now" button is not on the landing page.



Still unclear what is happening. Would appreciate feedback.



- Ryan

[E-junkie_Monster]

Hi Ryan,



When a buyer is referred to your site through an affiliate link, a cookie is placed in their browser that will track any purchases they make from your E-junkie account, even if they do it from a different page than the one they were directly linked to.



It looks to me that you've set things up correctly, you may wish to contact your affiliates if possible to be sure they are using the proper links to your site.

[ryannagy]

Thank you. That puts my mind at ease. - Ryan