Redirection and Common Thank-you

[paulglad]

Hi all, I think I have a problem… some of my products are physical and some are digital downloads - I need to have different thank-you/download pages for each type! As I understand it this would be simple if the Common Thank-you Page URL worked only when a Redirection was NOT in place – I.e. I could set-up a Redirection for the Physical Products and use the Common Thank-you Page for the File downloads.



But I think e-junkie works the other way round where the Common Thank-you Page takes priority over all Redirections.



Is my understanding correct, and if so could you change it round?



Many thanks,



Paul

[E-junkie_Ninja]

You will have to setup product specific thank you pages to accomplish this. Here is a link to our thank you page customization help page:

http://www.e-junkie.com/ej/help.custom.thankyou-page.htm

[paulglad]

hey Ninja - i don't think thats the answer.



I am trying to get two different thankyou pages to load for different products - half digital half physical - I would like to display all the products associated data incl all the download links too - via an iframe. But - I cant redirect when using file downloads ... why??? It would work for my situation if the Common thank-you page did not cancel out the Redirects - but it does.... again why?



Surely the Specific product redirects can be made to take priority over the Common thank-you page.



This way I can use the common thankyou for digital products (file downloads) and product specific redirects for physical products and achieve almost the correct result.

[E-junkie_Ninja]

Our system is only setup to allow the common thank you page or a common redirected thank you page, there is not a way to have a product specific redirected thank you page, although you can customize a product specific thank you.



I suggested using the product specific thank you pages because it would give you the best option to have a different thank you for your two product types.