Sep 2008
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credit_aid_software
Sep '08

Hi there! I am loving e-junkie. Everything has been working so smooth...thank you. I do have one question:



When you guys recently changed the email notification and added this text: "SUCCESSFUL SALE @NOTE: IF YOU ARE SHIPPING/DELIVERING ANY GOODS, WE STRONGLY RECOMMEND THAT YOU VERIFY THE ORDER DETAILS IN THE INTERFACE PROVIDED BY YOUR PAYMENT PROCESSOR"



...this changed caused me some minor hassle; I receive these notification emails on my treo cell phone (w/ chatteremail), and I used to see the total of the sale immediately (which was nice) -- but adding that additional text caused the sale info to shift down beyond what my Treo phone normally displays (without downloading more, which is sometimes troublesome). Is there any way that I can change what comes to me in these notification emails, or is it possible to put this new note lower, below the Items Sold and the Sales Total?



Thanks you guys for all the amazing work!



Daniel

  • created

    Sep '08

  • last reply

    Oct '08
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E-junkie_ChefFounder
Sep '08

Daniel, we'll try to not show that message if order does not have tangible items .. that might solve the issue for you.

21 days later
E-junkie_ChefFounder
Oct '08

I am sorry to say that it seems now that we won't be able to remove that line. Some of our clients who sell "custom" digital items also rely on the options that come with product info and we want them to also check the details in payment processor before they deliver the custom product.



So we have to leave the line in there even for digital orders .. it's a liability issue otherwise.