Jan 2014
1 / 7
Jan 2014
Feb 2014
sassy
Jan '14

I set up some products in the affiliate area. And the images were blurry. So then I realized they were supposed to be 75x75. I corrected the mistake. But when I tried to upload them, they won't switch to the new pic. All that is there is an old pic. (Not only that, but the old pic is the same for the two different products. So now I have two blurry images of the same pic for two different products.)



So I thought I'll just delete those listings and redo it all.



I'm going to the Product Specific area, removing the info and clicking Next to delete like the instructions tell me to do. But they won't delete. When I go back, all the info is there again.



What should I do to completely delete 2 products from that entire area and start over again with the correct images, etc?



Thank you! :slight_smile:

  • created

    Jan '14

  • last reply

    Feb '14
  • 6

    replies

  • 1.4k

    views

  • 3

    users

  • 2

    links

E-junkie_MonsterSupport Monster
Jan '14

When you delete a listing we keep the old information in your account so that it is there if you need to re-list it again later, so it is normal to see the old text after you delete the item.



As for the images, you may want to try refreshing your browser cache, uploading a new image will kick in immediately but your browser may still be showing the older image from your cache.

sassy
Jan '14

That's what I was thinking. But I did the same thing for the other products, and that's the only one that shows 2 images there?

E-junkie_GuruWebmaster & Support Guru
Jan '14

Your other products' listings don't have a product image uploaded to us, so they are only showing the IMG tags you provided in those listings' Details fields. I have now removed that product listing's uploaded image for you.

8 days later