5 / 5
Oct 2010

In my test run, I am unable to add one of my products to my cart. "Product combination does not exist" is displayed. There are two other products on the same page, both with variants, and I have no problem combining them in my cart.



Also, I can't add products from another page on my site to a cart I have open.. I get a new cart when on the new page.



Any insights??



Thanks, M

  • created

    Oct '10
  • last reply

    Oct '10
  • 4

    replies

  • 1.1k

    views

  • 4

    users

  • 1

    link

First, make sure you have at least one block of View Cart code on every page that has any number of Add to Carts; that allows our overlay-style cart to appear "inside" your pages, and should solve the problem where the cart appears as a separate window/tab that does not share contents with the overlay-style cart.



Could you provide the URL of the page where you're having the problem with Variants?

museIn my test run, I am unable to add one of my products to my cart. "Product combination does not exist" is displayed. There are two other products on the same page, both with variants, and I have no problem combining them in my cart.



Also, I can't add products from another page on my site to a cart I have open.. I get a new cart when on the new page.



Any insights??



Thanks, M











I have the same problem.

Cannot combine items into the cart.

Here is a URL that seems to cause a new empty cart to be created, losing track of prevously added items

http://www.gaelleorganic.com/natural-exfoliant.html

Thoughts?

Gaelle

I checked out your site Gaelle and there are two pages that have this problem. Both your Reborn Exfoliant product and the Soap Supreme product. In both cases the View Cart codes are incomplete, they are missing the java script portion of the code. The quickest way to fix this would be to re-copy and paste the View Cart button code on these two pages.

Gaelle
museIn my test run, I am unable to add one of my products to my cart. "Product combination does not exist" is displayed. There are two other products on the same page, both with variants, and I have no problem combining them in my cart.



Also, I can't add products from another page on my site to a cart I have open.. I get a new cart when on the new page.



Any insights??



Thanks, M











I have the same problem.

Cannot combine items into the cart.

Here is a URL that seems to cause a new empty cart to be created, losing track of previously added items

http://www.gaelleorganic.com/natural-exfoliant.html

Thoughts?

Gaelle











Thanks for sorting this out for me so quickly. Much appreciated.

And sorry for the bother caused by my mistake.

Gaelle