Problem with test product (cant get transaction work)

[serge]

Hi, I was currently testing client account with a test product :



configured as free shipping,

10 items in stock

common notification url set





all looks ok,



When I buy the product, all works up to thank you page,



then the page says the transaction is pending (after 50 secs wait) and nothing else, no transaction log in admin nor common notification url data sending , nothing.



Paypal logs transaction and sends payment.



I do not see what might cause such a problem and where to start to look for the solution.



PS on another e-junkie account with similar configuration all worked fine.

[E-junkie_Guru]

If an order doesn't show up in the seller account's E-junkie Transaction Log, that indicates we haven't received IPN from PayPal confirming completed payment for that sale. See this help page for troubleshooting instructions:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm