eastwestcards
Apr '12

I have been getting many claims of unauthorized purchases on my Paypal account to the point that my account has been limited and I've lost quite a bit amount of money. I'm selling gift card codes which I store here in E-junkie in my products page and they are sent immediately to the customer when they make the payment. Yesterday 6 of these payments were held a few seconds after the order was immediately sent out, so I basically didn't get the money and I lost the codes which I cannot resell anymore.



So I was wondering, Is there anyway to take advantage of E-junkie's automated delivery system but not allowing it to be instant? For example would it be possible for E-junkie to process a number of orders - it keeps the customer's emails but does not send out the codes until i authorize the payment somehow.



I was reading some instructions for Google Checkout and Paypal here as well, and in the Payment Preferences page i see the option to select "ONLY AUTHORIZE the payments and charge them manually from the payment processor's interface" Now would that achieve what I am trying to do and if so how do i make it work for Paypal or Google Checkout?

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    Apr '12

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    Apr '12
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E-junkie_GuruWebmaster & Support Guru
Apr '12

You may want to see if the provider you purchase codes from has a way to report stolen codes. You can find purchased codes listed in your E-junkie Transaction Log.



I see you have "Wait for pending payments..." checked in your Payment Preferences, so we should only process orders after the payment processor has actually completed the buyer's payment. The "ONLY AUTHORIZE..." setting, would require you to manually accept every payment in your payment processor account; however, due to the limitations of what payment processors can do, this will NOT delay our system from processing the order, only delay accepting the actual payment (notice that checking this setting also un-checks the "Wait for pending payments..." setting).



In your PayPal account > Profile > More Options > My Selling Tools > Website preferences, you can set PayPal Account Optional: OFF. This will require buyers to log into their PayPal account to pay you, so we would only email their purchased code to their registered PayPal account email address. This would prevent buyers using a stolen credit card and providing any arbitrary email address they wish during checkout, and buyers using a hacked PayPal account would also need to have access to the actual inbox account of the email address associated with that PayPal account in order to actually receive the code.