Possible Shipping/Tax Fraud notification

[admin-GF]

Hi,



Due to distribution rights issues, I can only sell product in certain countries. I force the customer to select the country from a list of countries available in the cart. While this does prevent some orders, it leaves open a loophole where some customers can enter a valid country/zip combination in the cart but then use a different country in the actual payment checkout (Paypal, Google etc.). I understand the limitations and reasoning why behind this. This results in e-junkie generating the "Possible Shipping/Tax fraud" notification e-mail.



Is there any way that Instant Payment Notification (IPN) Data can be sent by e-junkie to tell me that the cart vs. checkout country/zip has changed? I would like to automate a process when this occurs.



or could you suggest alternative methods to handle this situation?

[E-junkie_Guru]

You may want to see if you can restrict buyer-residence countries at the payment processor's end; I'm pretty sure at least PayPal has this, not certain about Google Checkout.



All the IPN data should be included in the Suspected Fraud email; perhaps you could filter those to be auto-forwarded to another email address where your script would receive and process them? The way our service handles these mismatches is a full stop, don't process the order at all, just notify the seller, so we have no way to transmit the IPN data for Suspected Fraud orders by any other means.



We had briefly supported a new PayPal feature that could callback to our system during checkout to recalculate shipping if necessary, which would also prevent buyers in forbidden countries from completing checkout at all, but there were some bugs at PayPal's end that we could not work around, so we rolled back our support for that feature until PayPal got it better sorted out at their end.

[admin-GF]

Hi,



Ok, I was hoping for an easier method. Blocking from Paypal would likely block all transactions, so this isn't an option since I need to do this at a product level.



I probably will have to write a script that checks "residence_country" from the IPN and if it matches one of the blocked countries, it will prevent the sale with a automated message . Then someone can manually cancel the order.