Please fix these issues

[bigfoots]

Please add website tracking by default. why make your customers jump through hoops to add features that can just be implemented easily from your end?? I've yet to hear a good reason why this isn't just added on your end?

people who are using ecommerce can not just "find and replace" to add little piece of code to make it show what website their sales are coming from. To have to go through every product in the cpanel on multiple sites is ridiculous.



Also, regarding google checkout... the problem "Attention required: order notification failing"

We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://www.e-junkie.com/gc/xxxx/ResponseHandler.php As a result, you aren't receiving order status, risk, or other notifications

is still happening.

it happens when you send an invoice to someone for a product as best I can tell.



I know both of these things have been brought up before but they seem to fall on deaf ears..

Thank you.

[E-junkie_Guru]

We have addressed the Google Checkout issue to the extent we are able to; please see this System Status post for details:

http://www.e-junkie.com/bb/topic/4124



Website tracking, in the sense of identifying which URL a sale conversion originated from, is actually not easy for us to implement at our end, because we do not control the entire purchase process from start to finish. We can only pass and collect data fields which are supported by all of the third-party payment processors we support, such as PayPal and Google Checkout. To get an idea of the inherent limitations we need to work within, this post explains how the process works in "layman's terms" using real-world analogies:

http://www.e-junkie.com/bb/topic/2702#post7080



For the best tracking possible with our cart system, we can suggest using Google Checkout with Google E-commerce Tracking and our cart's Google Analytics integration features:

http://www.e-junkie.com/ej/help.tracking.htm



If you need to add a direct card-based payment option, you could combine that with Authorize.Net, and since we control the checkout page in that case, we can and do auto-redirect buyers to your thank-you page where the conversion (and sale origin) could be tracked via Google Analytics. Unfortunately, accepting PayPal (both Std and Pro) would introduce unreliability to this tracking process, as checkouts going though PayPal's site cannot be forced to auto-redirect buyers to a thank-you page after completing checkout.

[bigfoots]

I am using your add to cart and google checkout and do not see any sales tracking in google analytics..

there are visits, avg time on site, bounce rate, completed goals..



so how and where does any of this information show me sales??



you say:



E-junkie cart buttons are pre-integrated with Google Analytics. When you use E-junkie Cart buttons, we take care of context transfer and also ensure that we don't report duplicate sales if the buyer returns to their thank-you page again. Not only that, you can also track which buttons a buyer is clicking on your site. If you are using Google Checkout, then sales are reported to your Google E-commerce tracking account even if the buyer does not continue past Checkout to reach the thank-you page.



so why doesn't this information just show up on the ejunkie email i get after every sale?

[E-junkie_Guru]

We can only do what's necessary to support Google Analytics in our cart and in your page where the cart is being used, and this is what we mean by GA integration being "built into" our cart. All information collected by Analytics would be managed at Google Analytics' end and completely inaccessible to our system. Also note that this will only work with our standard cart buttons that display an overlay-style cart "inside" your page. It will not work with Buy Now buttons, nor with the non-javascript version of our cart that opens in a new window/tab.



In order to use the Google Analytics features of our cart, you would need to paste our version of the GA tracking code into every page of your site where you're using our cart buttons:

http://www.e-junkie.com/ej/help.tracking.htm

[bigfoots]

right and if i'm going to have to copy and paste code all over the place then i might as well just go through every single item on all my pages and paste the code on the add to cart code..to get the page the sale is coming from...

how is it that other carts on the market are able to grab this information?



i give up..

as best i can tell e-junkie has done nothing significant for quite some time that really improves it..or to take it out of the "entry level" category..

[E-junkie_Guru]

Most other carts on the market work as a software package that you would install and configure on your own server, so that software can control the entire purchase and payment process from start to finish entirely on your own server. If an outside service is involved for payment, in that case it's usually entirely in the background and invisible to the buyer.



As E-junkie is a centrally-managed, independently-hosted cart system shared in common among all our merchant subscribers, and which hands-off the checkout stage of purchasing to a third-party payment processor's Web site, we take care of the server and software end of things for you, and the payment processor takes care of the payment end, so this spares you the considerable technical hassle of installing, configuring and maintaining that software (along with an SSL certificate for your own domain, etc.), but some inherent technical limitations are part of that tradeoff.



We are indeed an entry-level system, very simple and basic for very simple and basic needs, and that is intentional and by design. You can try to trick out a VW Beetle to be more like a Lexus or Jeep, but what you wind up with will never be as good as just getting that Lexus or Jeep in the first place, if that's what would actually meet your needs. Perhaps you have simply outgrown what we are and what we can do for you.

[bigfoots]

i understand. im just frustrated...

not only with this but with things like the constant emails from google checkout about the failed api, trying to add more than one ejunkie item to a dropdown menu etc..

it just seems like im always jumping through hoops..

[E-junkie_Guru]

If you want a selection of different products from your E-junkie Admin listed in a menu, so the buyer would pick an item from the menu and click a single Add to Cart (or Buy Now) button to order that item, you'd do something like this (where XXXXXX and YYYYYY are the products' Item Numbers):



Add to Cart version:



<form action="https://www.e-junkie.com/ecom/gb.php?c=cart&cl=3614&ejc=2" target="ejejc" method="POST" accept-charset="UTF-8">

<select name="i">

<option disabled selected>↓Pick one↓

<option value="XXXXX">Product A Name

<option value="YYYYYY">Product B Name

</select><br>

<input src="http://www.e-junkie.com/ej/ejadd_to_cart.gif"

type="image" border="0" alt="Add to Cart" class="ec_ejc_thkbx"

onClick="javascript:return EJEJC_lc(this.parentNode);"/>

</form>



Buy Now version (using Google Checkout in this case):



<form action="https://www.e-junkie.com/ecom/gb.php?c=gc&cl=3614&ejc=4"

method="POST" accept-charset="UTF-8">

<select name="i">

<option disabled selected>↓Pick one↓

<option value="XXXXX">Product A Name

<option value="YYYYYY">Product B Name

</select><br>

<input type="image" border="0" alt="Buy Now"

src="https://checkout.google.com/buttons/checkout.gif?merchantid=541174735521589&w=160&h=43&style=trans&variant=text&loc=en_US"/></form>



The general concept here is that any Add to Cart or Buy Now button's href= URL will also work as a form action= URL, and any &name=value parameter in that URL will also work as a form field or vice-versa.

[bigfoots]

thank you!

i have emailed support several times and scoured the forums trying to do this and got no where..

I will try that..

[bigfoots]

ok, quick question. I used the add to cart version and it works . Thank you! but how do i get the java script window rather that it loading a new page?

[bigfoots]

also, before i get too excited,

can i setup an item in ejunkie with variables and then tweak the button code with what you have given me here?

i need to be able to delivered stored codes..

so they select the item from the dropdown then after checkout ejunkie delivers the stored codes from whatever item they choose from the dropdown..

[bigfoots]

just so we are on the same page..

each of the items i intend to add to the drop down are setup to deliver stored codes..

so will that still work?

[E-junkie_Guru]

Yes, picking an item from the menu and then clicking the button to order it will work exactly the same as if you had separate cart buttons for each item in the menu. To get the overlay-style cart to work, just remember you need a block of View Cart code in your page as well. :^)

[bigfoots]

VERY KOOL!!!!!

you have made my day.

this is awesome and i can quit pulling my hair out trying to creat this item in the ejunkie console..

you have no idea how you have really made my day.

I owe you a beer! :)

Thank you!!!

[bigfoots]

n/m fixed with a

</form>

never fails..

[smileradio]

THANK YOU SO MUCH FOR THIS!!! I couldn't figure out myself but it works great!