May 2011
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diablokicks
May '11

What are the requirements on the PDF to have it stamped? I've just signed up for this service relying solely on the PDF stamping and have had some issues with it. It seems like some PDF's will get stamped while others don't. Are there certain requirements that the PDF's must meet? For example, i have two PDF's, one gets stamped while the other PDF doesn't get stamped, they have been setup the exact same way. Neither PDF's have any passwords associated with them.

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    May '11

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    Nov '11
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E-junkie_GuruWebmaster & Support Guru
May '11

@diablokicks:

It appears we're already working with you on this matter via email, so we can continue the discussion there if necessary.



Generally speaking, any PDF which is under 20 MB and not password-locked should work fine, while password-locked PDF files must have their security compatibility set to "Acrobat 5.0 or higher".



If you are testing the PDF Stamping with your file, make sure you wait at least 15 minutes after uploading the file before you try performing a test checkout. Also note that PDF Stamping will not work with the "Send free download link" function in your Seller Admin.

6 months later
madbadcat
Nov '11

i am having the exact same issue. and i know that my pdf is somewhat too big - its 24M - i cannot really understand the process of sendiing the purchaser to webpage that contains the link to the pdf that has been stamped.



i looked for sample code for ht html for said redirect page but no joy.



can i intergrate this process with wordpress?



can anyone offer information how to create a compatible html page?

E-junkie_NinjaSupport Ninja
Nov '11

I believe you have e-mailed us about your issue as well. I have just sent a response to your e-mail asking for the URL in the Payment Variable Information URL field for the product. Please go ahead and send us that information as a reply to the e-mail I sent.